Retail Store Lead — Coaching & Operations

Kibbi Technologies Inc.; Ottawa; On-site; CAD 42,000 - 65,000; Full time

Job summary

Columbia Sportswear Canada is seeking a Store Leader to guide associate staff and oversee daily store operations in Ottawa. You will coach teams, ensure proper procedures, handle replenishment, and collaborate on policy adherence to deliver a strong in-store customer experience.

This role emphasizes teamwork, professional standards, and strict adherence to company policies while supporting seasonal schedule changes. Strong communication is essential.

Qualifications

• No specific education is required; High School Diploma or GED preferred.
• 2-5 years of experience in a similar role or specialization.
• Proficient with POS systems and other in-store computerized systems; good telephone skills.

Responsibilities

• Oversee day‑to‑day work of associate level staff.
• Provide direction, training, and coaching to ensure efficient operations and store procedures.
• Supervise department to maintain profitability through receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching.
• Collaborate with store leadership on policies, procedures, and standards.
• Ensure adherence to company standards and resolve problems or errors.

Skills

POS system

In-store systems

Telephone

Education

High School Diploma or GED preferred

Job description

Columbia Sportswear Canada is seeking a Store Leader to guide associate staff and oversee daily store operations in Ottawa. You will coach teams, ensure proper procedures, handle replenishment, and collaborate on policy adherence to deliver a strong in-store customer experience.

This role emphasizes teamwork, professional standards, and strict adherence to company policies while supporting seasonal schedule changes. Strong communication is essential.