Store Lead: Coaching, Service & Ops On Duty

Moores Clothing; Ottawa; On-site; CAD 29,000 - 36,000; Full time

Job summary

Moores Clothing in Ottawa is seeking a Store Lead who will partner with the Store Manager to coach the team, drive sales, and uphold store operations. You will open/close the store on duty and ensure an engaging customer experience aligned with brand standards.

The role requires at least 1 year in retail, strong leadership and communication skills, and the ability to leverage reports and technology to improve performance. Salary pay range is provided with market-based compensation.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgement and business pulse.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to lead store staff to achieve sales, service and operational goals.
• Coach team on delivering an engaging, inclusive store environment.
• Utilize store reports to drive decisions and improve performance.
• Assist in recruiting staff and maintaining store staffing levels.
• Provide enthusiastic, motivational leadership and conduct regular store meetings.

Skills

Leadership

Communication

Coaching

Customer service

Organization

Tools

POS system

MS Office

Video conferencing

Job description

Moores Clothing in Ottawa is seeking a Store Lead who will partner with the Store Manager to coach the team, drive sales, and uphold store operations. You will open/close the store on duty and ensure an engaging customer experience aligned with brand standards.

The role requires at least 1 year in retail, strong leadership and communication skills, and the ability to leverage reports and technology to improve performance. Salary pay range is provided with market-based compensation.