Retail Sales Team Member

Princess Auto Ltd.; Markham; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Store discount on first day

Profit sharing

Pension matching

Free parking

Volunteer day

Career advancement

Job summary

Princess Auto Ltd. is seeking a Sales Team Member to create a fun, safe, and unique shopping experience on the sales floor. You will engage customers in conversation, respond to questions about merchandise, and help them find products and solutions for everyday problems.

You’ll also assist with merchandising and keeping the store tidy, and you’ll support teammates to deliver Royal Service. Join a Canadian-owned company with strong benefits, profit sharing, pension matching, and a team‑focused

Qualifications

• Strong customer service mindset and willingness to help customers.
• Clear communication and ability to explain product information.
• Team player who can work with minimal supervision.

Responsibilities

• Engage customers on the sales floor and respond to product questions.
• Assist with merchandising and keep the store clean and organized.
• Provide Royal Service and handle phone inquiries when needed.
• Support Team Members and contribute to a positive shopping experience.

Skills

Customer service

Communication

Teamwork

Learning agility

Tools

POS systems

Job description

What makes us so great?

We’re a private, Canadian-owned company employing over 3600 Team Members. We’re known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years.

What makes us so great?

We’re a private, Canadian-owned company employing over 3600 Team Members. We’re known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years.

We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our employees “Team Members” and our managers “Leaders”. We are resourceful and authentic. We build trust by staying true to our word and providing Royal Service every chance we get.

You won’t find our unique combination of products and people anywhere else.

So what’s this role all about?

As a Sales Team Member at Princess Auto, you will help create a fun, safe and unique shopping experience for our customers while working on the sales floor. We call it Royal Service. You will typically spend your day engaging customers in conversation and responding to their questions about our merchandise in person and over the phone. Your goal is to help them find products and solutions for their everyday problems, which turn their ideas into reality. You will also help with merchandising products and keeping the store tidy.

You’ll Fit In Great If You

• Genuinely care about our customers’ shopping experience
• Have the desire and ability to learn about our products and apply that knowledge to improve our customers’ experience
• Handle customer interactions with diplomacy and tact
• Take initiative and work well with minimal supervision
• Enjoy working with people
• Be respectful, upfront and act with integrity
• Value Teamwork, ownership, people, integrity and community.

What’s in it for you?

We’ll offer you a competitive salary and top-notch company paid benefits. You’ll also participate in annual profit sharing, a variety of savings plan options, and we’ll match contributions to your pension as soon as you’re eligible. You’ll get a Team Member store discount on your first day, and other great perks too.

Feel empowered by providing Royal Service. Work alongside Team Members who live our values and embrace our quirky side. With access to free parking, a paid day to volunteer in your community, and opportunities for advancement – working Retail at Princess Auto isn’t just a job - it’s a career.

Accessibility

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.