retail sales manager

Once Upon A Child Markham; Markham; On-site; CAD 49,000 - 70,000; Full time

Job summary

Once Upon A Child Markham is seeking a hands-on store manager to lead daily operations at our Markham, Ontario location. You will supervise staff, schedule and assign duties, locate and procure merchandise for resale, and ensure excellent customer service.

The role requires strong organizational and financial skills, budget planning, payroll oversight, and the ability to thrive in a fast-paced retail environment while maintaining a positive, team-focused workplace.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Locate, select and procure merchandise for resale
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Job description

Job details

• Location 1210 Castlemore Avenue Markham , ON L6E 0H7
• Salary 43.27 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Locate, select and procure merchandise for resale
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Point of sale system
• Word processing software
• Electronic mail
• Spreadsheet
• Adobe Acrobat Reader
• MS Outlook

Additional information

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Energetic
• Hardworking
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Provides awareness training to employees to create a welcoming work environment for youth

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-11-20

Important notice:

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Once Upon A Child Markham

• Retail trade
• 1job posting advertised
• Medium-sized business(between 5 and 100 employees)