Retail Sales Coordinator

Bel Group; Montreal; On-site; CAD 55,000 - 85,000; Full time

Job summary

Bel Group in Montreal, Canada, is seeking a detail-oriented Business Analyst to support sales and performance insights. The role focuses on processing customer deductions, maintaining contracts, and administering the Innovation Tracker to enable timely launches with cross-functional teams.

You will generate dashboards and reports using SAP, Power BI, Excel, and CRM tools, analyze KPIs, and provide actionable insights to improve customer performance.

Qualifications

• Bachelor’s degree in business administration, Marketing, Data Analytics, or related field.
• Advanced Microsoft Office skills with PowerPoint and Excel.
• Experience with SAP, Xtel, Salesforce, Power BI, CRX, and Nielsen is an asset.
• Proficient in using digital tools and AI to improve workflow.

Responsibilities

• Validate and process customer deductions promptly and accurately.
• Support Key Account Managers with administration of promotional plans and contracts.
• Maintain customer contracts and product listings in portals.
• Own and administer the Innovation Tracker (Innotracker) for cross-functional updates.
• Generate and distribute sales, distribution, and performance reports.

Skills

Attention to detail

Problem-solving

Communication skills

Time management

French (asset)

Education

Bachelor’s degree in business administration/Marketing/Data Analytics

Tools

SAP

Xtel

Salesforce

Power BI

Excel

PowerPoint

CRX

Nielsen

Job description

For all, for good. Our company signature shows Bel’s commitment to champion healthier and responsible food for all. This mission engages 12600 people every day, in more than 30 countries, to build a responsible and sustainable model. Our iconic and positive brands - The Laughing Cow®, Babybel®, Boursin® and Gogo Squeez®, continuously reinvent themselves to offer healthy snacking to our consumers.

Do you want to join a company with an entrepreneurial spirit that places trust and accountability at the heart of its decisions? Are you daring, pragmatic and determined? Come join us and measure the impact of your talent and energy in realizing an ambitious company project

Main responsibilities

• Validate and process customer deductions in a timely and accurate manner.
• Support Key Account Managers with the administration and maintenance of promotional plans, forecast updates, customer contracts, assortment changes, and trade spend records within XTEL.
• Maintain customer contracts and product listings within customer portals.
• Serve as the primary owner and administrator of the Innovation Tracker (Innotracker), ensuring accurate and timely updates to support Sales, Demand Planning, Marketing, and Supply Chain teams in the planning and execution of innovation launches.
• Generate, maintain, and distribute regular sales, distribution, service level, and customer performance reports using both internal systems and customer portals.
• Provide day-to-day administrative and operational support to the Key Account Management team including ad hoc internal and customer requests
• Prepare and maintain dashboards, presentations, scorecards, and reporting packages for sales leadership and cross-functional business reviews.

Business Analysis & Performance Insights (15%)

• Monitor and track key sales performance indicators (KPIs), customer metrics, and commercial execution measures.
• Analyze sales, distribution, and service level data to identify trends, performance gaps, opportunities, and areas requiring management attention.
• Support the sales team with actionable business insights and recommendations to improve customer performance and execution.

Skills & Qualifications

• Bachelor’s degree in business administration, Marketing, Data Analytics, or in a related field
• Advanced Microsoft Office skills with expertise in PowerPoint and Excel
• Experience with tools such as SAP, Xtel, Salesforce, Power BI, CRX, and Nielsen is an asset
• Proficient in using digital tools, software, AI tools, and technology to improve workflow and efficiency
• Attention to detail, problem-solving, and the ability to adapt to a dynamic environment
• Strong written and verbal communication skills
• Ability to collaborate with cross-functional teams to achieve shared goals
• Ability to work independently with minimal supervision while effectively managing multiple priorities and deadlines.
• Highly detail-oriented with strong data accuracy skills
• Ability to communicate in French is an asset