Retail Sales Associate Part-Time and Seasonal

Mind Games; Calgary; On-site; CAD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Store discount

Extended health benefits

Love the products

Job summary

Mind Games in Calgary is seeking a motivated retail associate to greet customers, recommend products, and drive sales in a fast-paced environment.

You will operate the POS, process payments, restock shelves, and maintain a visually compelling store while delivering exceptional customer service.

Knowledge of trading card games and board games is a definite asset; the role requires standing for long periods and lifting up to 20 pounds with a passion for pop culture.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's preferred.
• 1+ year of experience in sales, customer service, or retail.
• Exceptional customer service and interpersonal skills.
• Ability to multitask and meet deadlines.
• Passion/knowledge of pop culture and board games preferred.
• Ability to stand or walk for long periods and lift up to 20 pounds.

Responsibilities

• Greet customers, answer questions, build customer confidence, and recommend products based on needs.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat; restocking and maintaining inventory levels to meet demand.
• Act as an expert in the store's product lines and answer questions.
• Advise customers on product selection, usage, care, and maintenance.
• Meet or exceed daily, weekly, and monthly sales goals.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while checking out efficiently.
• Be a role model for customer service and attitude among staff.

Skills

Customer service

Sales

Interpersonal communication

Multitasking

Product knowledge

Board games knowledge

Card games knowledge

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

POS system

Job description

Location: Mind Games - Southcentre Mall - Calgary, Alberta

Mind Gamesis North America's premier specialty retailer "Where Creative Minds Come to Play"!In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

We are looking for a motivated, energetic individual, who thrives in a fast-paced retail environment. We are seeking leaders who are knowledgeable in our products, (current knowledge or extreme curiosity to learn), can achieve sales goals by creating great customer/employee experiences, and can maintain a visually compelling store.

Knowledge in Trading Card Games (Magic: the Gathering as an example) as well as Board Games is an asset.

Duties and Responsibilities include, but are not limited to:

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
• Act as an expert in the store's product lines, with attention to detail and the ability to answer any questions they may have.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Act as a role model for customer service and attitude amongst other sales associates.

You are best suited for the role if you have the following qualifications and skills:

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• 1+year of experience in sales, customer service, or retail is required for this role.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Passion/knowledge of pop culture and board games (preferred)
• Ability to stand or walk for long periods and lift up to 20 pounds.

Pay Rate (per hour): $15.50

Hours: 15 - 20 Hours (More over the Holidays)

Benefits:

• Competitive Pay
• Store Discount
• Extended Health Benefits
• Being surrounded by people and products you love!