Retail Sales Associate Part-Time and Seasonal

Trakstar; Calgary; On-site; CAD 18,000 - 25,000; Part time

Benefits offered by this job

Store discount

Extended health benefits

Competitive pay

Being around games you love

Job summary

Mind Games Calgary at Southcentre Mall seeks a motivated retail associate to greet customers, answer questions, and drive sales in a fast-paced store. You will operate a POS, restock, and maintain attractive displays while becoming an expert on board games and trading cards to assist customers.

The role requires 1+ year in sales or retail, strong customer service skills, and the ability to stand for long periods and lift up to 20 pounds. Part-time hours available.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• 1+ year of sales, customer service, or retail experience.
• Ability to stand for long periods and lift up to 20 pounds.

Responsibilities

• Greet customers, answer questions, and drive sales with excellent service.
• Operate a POS system, process payments, and issue receipts.
• Restock and maintain attractive store displays and inventory.
• Become an expert on board games and trading cards to advise customers.
• Meet or exceed daily, weekly, monthly sales goals with professional demeanor.

Skills

Customer service

Sales experience

Interpersonal communication

Multitasking

Adaptability

Pop culture knowledge

Education

High school diploma or equivalent

Associate/Bachelor preferred

Tools

POS system

Job description

Location: Mind Games - Southcentre Mall - Calgary, Alberta

Mind Gamesis North America's premier specialty retailer "Where Creative Minds Come to Play"!In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

We are looking for a motivated, energetic individual, who thrives in a fast-paced retail environment. We are seeking leaders who are knowledgeable in our products, (current knowledge or extreme curiosity to learn), can achieve sales goals by creating great customer/employee experiences, and can maintain a visually compelling store.

Knowledge in Trading Card Games (Magic: the Gathering as an example) as well as Board Games is an asset.

Duties and Responsibilities include, but are not limited to:

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
• Act as an expert in the store's product lines, with attention to detail and the ability to answer any questions they may have.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Act as a role model for customer service and attitude amongst other sales associates.

You are best suited for the role if you have the following qualifications and skills:

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• 1+year of experience in sales, customer service, or retail is required for this role.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Passion/knowledge of pop culture and board games (preferred)
• Ability to stand or walk for long periods and lift up to 20 pounds.

Pay Rate (per hour): $15.50

Hours: 15 - 20 Hours (More over the Holidays)

Benefits:

• Competitive Pay
• Store Discount
• Extended Health Benefits
• Being surrounded by people and products you love!