Retail Sales Associate Full Time

PetSmart Charities; Mississauga; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a leading company dedicated to pets as a Retail Sales Associate, where you will engage with pet parents, maintain store cleanliness, and ensure pet care. Enjoy a supportive work environment with opportunities for growth and development.

Benefits

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

401k

Tuition assistance

Career pathing

Development Opportunities

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays.

Responsibilities

• Responsible for the pet parent experience and outcomes.
• Maintains total store cleanliness standards.
• Responsible for pet healthcare of store owned pets.

Skills

Communication

Flexibility

Composure

Job description

Join to apply for the Retail Sales Associate Full Time role at PetSmart Charities

3 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Associate Full Time role at PetSmart Charities

Job Description

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Retail Sales Associate Full Time

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Job Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Ability to react under pressure and maintain composure.

Physical Demands and Work Environment

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Visual abilities include depth perception. Reasonable accommodations may be made for individuals with disabilities.
• Frequently lift and/or move up to 50 pounds; occasionally team lift/move more than 100 pounds. Exposure to moving mechanical parts, wet environments, pet hair, and noise is common.

Join Us

Make a meaningful impact daily—helping customers, celebrating pets, creating moments that matter. We cherish diversity and the unique perspectives of our 50,000+ associates, united by a passion for pets. We look forward to your application!