Retail Sales Associate — Customer-Driven Seller with Benefits

Staples Canada; Yellowknife; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada in Yellowknife is seeking a customer-focused team member to join our store. You will engage customers, recommend products across furniture, technology and supplies, and help create a welcoming shopping environment that encourages loyal customers.

In this role you will work with store colleagues to meet sales goals, maintain planograms and signage, process transactions accurately, and uphold Health & Safety and privacy standards.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all customers using our selling model to anticipate and meet needs.
• Handle transactions using the POS system, including shipping transactions and marketing tools.
• Calmly de-escalate and assist in complex customer situations or refer to a manager.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Skills

retail experience

customer service

team collaboration

Job description

Staples Canada in Yellowknife is seeking a customer-focused team member to join our store. You will engage customers, recommend products across furniture, technology and supplies, and help create a welcoming shopping environment that encourages loyal customers.

In this role you will work with store colleagues to meet sales goals, maintain planograms and signage, process transactions accurately, and uphold Health & Safety and privacy standards.