Retail Sales Associate — Furniture & Tech Expert

Staples Canada; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada in Edmonton is seeking a Retail Associate to deliver outstanding customer service while driving sales across furniture, technology and supplies. You will work with store leaders to set and reach sales and margin goals and uphold brand standards.

You will engage customers, process POS transactions, maintain store safety and merchandising, and support planograms. The role requires 3 months to 1 year in retail, strong communication, and teamwork.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver customer service and boost customer engagement and satisfaction.
• Drive sales in furniture, technology and supplies areas.
• Set and achieve sales and margin goals with store leaders.
• Maintain store brand standards and operational excellence.
• Support merchandising and signage standards including planograms.
• Uphold Health & Safety, Asset Protection, and Privacy Policies.
• Engage with customers to tailor products using selling tools.
• Process transactions at POS, including shipping and marketing tools.
• De-escalate complex customer situations or refer to a supervisor.
• Keep store clean and safe; dust, front products, ensure demos work.

Skills

Customer service

Communication

Teamwork

Job description

Staples Canada in Edmonton is seeking a Retail Associate to deliver outstanding customer service while driving sales across furniture, technology and supplies. You will work with store leaders to set and reach sales and margin goals and uphold brand standards.

You will engage customers, process POS transactions, maintain store safety and merchandising, and support planograms. The role requires 3 months to 1 year in retail, strong communication, and teamwork.