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Retail Representative

Purolator

Cambridge

On-site

CAD 30,000 - 60,000

Full time

3 days ago
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Job summary

A leading logistics company seeks customer service representatives for their Cambridge location. This role involves aiding customers, handling inquiries, and ensuring satisfaction while working in both office and warehouse environments. Ideal candidates will have strong communication skills and some experience in customer service or retail.

Qualifications

  • Excellent communication skills (oral and written)
  • Ability to lift up to 70 lbs and stand for extended periods
  • Experience in customer service, retail, or related fields (3-12 months preferred)

Responsibilities

  • Providing excellent customer service in person and over the phone
  • Upselling and cross-selling corporate products and services
  • Collaborating with management and drivers to ensure customer satisfaction

Skills

Communication
Problem Solving
Responsibility

Job description

Location: Cambridge, ON

Shift: Monday, Wednesday, and Friday, 5pm-8pm. 9 hours per week

Pay rate: $20.87 per hour

Responsibilities
  • Providing excellent customer service in person and over the phone
  • Upselling and cross-selling corporate products and services
  • Handling customer complaints and inquiries
  • Problem solving related to shipments, equipment, and technology
  • Collaborating with Head Office, management, drivers, warehousing staff, and other partners to ensure customer satisfaction
  • Building positive relationships with customers, vendors, and tenants
  • Assisting customers with shipping details and account issues
  • Loading, scanning, logging, and resolving freight issues
Qualifications
  • Excellent communication skills (oral and written)
  • Ability to lift up to 70 lbs and stand for extended periods
  • Experience in customer service, retail, or related fields (3-12 months preferred)
  • Experience with technology and POS systems (preferred)
  • Strong sense of responsibility and accountability
Additional Details

Posting Number: 67060

Location: Retail - Cambridge

Conditions: Office and warehouse environment

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status. Accommodation requests will be accommodated during the recruitment process.

We value our employees and their families, providing a safe and healthy workplace. We hire for attitude and train for skills. Learn more at www.purolator.com.

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