Retail Point of Sale (POS) Integration Specialist

Parkland; Calgary; Vor Ort; CAD 70.000 - 95.000; Vollzeit

Zusammenfassung

Parkland is seeking a motivated Retail Point of Sale (POS) Integration Specialist to join our IT team in Calgary, Alberta. You will support and maintain critical integrations between retail POS systems and various enterprise applications, devices and platforms, focusing on fuel pricing, environmental compliance, accounting and inventory management.

The role develops expertise in retail petroleum technology, systems integration, and technical support, providing Tier 2 assistance and collaborating

Qualifikationen

• Diploma, degree, or certification in IT or related field, or 3+ years in a similar role.
• Foundational networking knowledge (TCP/IP).
• Experience with file-based interfaces (XML/JSON/CSV/fixed-width).
• Basic Windows administration and troubleshooting.
• Understanding of APIs and web services.
• Strong analytical and communication skills.
• Ability to manage multiple priorities and work in a team.

Aufgaben

• Monitor, maintain, and troubleshoot integrations between POS systems and enterprise applications.
• Interface with fuel pricing, environmental, accounting, inventory and digital signage systems.
• Investigate data transmission and interface issues; troubleshoot file formats (XML/JSON/CSV).
• Support API-based integrations and data exchanges.
• Provide Tier 2 support and escalate when needed.
• Document incidents, resolutions, and configurations; participate in testing and deployments.

Kenntnisse

TCP/IP networking

APIs and web services

Windows administration

File formats (XML/JSON/CSV)

Troubleshooting

Team collaboration

On-call support

Ausbildung

IT-related diploma/degree

Tools

PowerShell

SQL

Windows OS

Jobbeschreibung

Retail Point of Sale (POS) Integration Specialist

Parkland is a leading international fuel supplier, convenience store operator, and community enabler, serving diverse customers across 26 countries.

We are seeking a motivated and technically inclined Retail Point of Sale (POS) Integration Specialist to join our IT team in Calgary, Alberta. This role is responsible for supporting and maintaining integrations between retail petroleum POS systems and enterprise applications, devices, and platforms. The ideal candidate has strong troubleshooting skills, foundational networking knowledge, and a customer-focused mindset, with an interest in systems integration and technical support.

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

• A place where you can take your career in the direction you want to grow and go
• Opportunities for advancement and career development.

The Opportunity:

We are seeking a motivated and technically inclined Retail Point of Sale (POS) Integration Specialist to join our IT team in Calgary, Alberta. This role is responsible for supporting and maintaining critical integrations between retail petroleum point-of-sale systems and various enterprise applications, devices, and platforms.

The successful candidate will work with systems that support fuel pricing, environmental compliance, accounting, inventory management, tank monitoring, and digital price sign management. This position provides an excellent opportunity for someone looking to develop specialized expertise in retail petroleum technology, systems integration, and technical support.

The ideal candidate possesses strong troubleshooting abilities, foundational networking knowledge, and a customer-focused mindset. This role serves as an entry point into our Tier 2 support organization, providing opportunities for technical growth and career advancement.

Key Responsibilities:

• Monitor, maintain, and troubleshoot integrations between retail petroleum POS systems and enterprise applications.
• Support interfaces related to:
  • Fuel pricing systems
  • Environmental compliance platforms
  • Accounting and financial systems
  • Tank gauge and fuel inventory monitoring systems
  • Digital fuel price signs and related hardware
• Investigate and resolve data transmission, synchronization, and interface issues.
• Analyze and troubleshoot file-based integrations using formats such as XML, JSON, CSV, and fixed-width files.
• Assist with API-based integrations and data exchange processes.
• Support Windows-based systems and perform basic operating system and application troubleshooting.
• Collaborate with vendors, field technicians, business stakeholders, and internal IT teams to resolve technical issues.
• Document incidents, root causes, resolutions, and system configurations.
• Participate in system testing, upgrades, software deployments, and integration projects.
• Provide Tier 2 technical support and **escalate** issues when appropriate.
• Contribute to process improvement initiatives and operational documentation.
• Participate in on-call or after-hours support as required.

Required Qualifications:

• Diploma, degree, technical certification, or equivalent practical experience in Information Technology, Computer Science, Information Systems, or 3+ years of experience in a related field.
• Basic understanding of TCP/IP networking concepts.
• Familiarity with file-based data interfaces, including:
  • XML
  • JSON
  • CSV
  • Fixed-width file formats
• Basic Windows administration and troubleshooting skills.
• Understanding of APIs and common web service concepts.
• Strong analytical and troubleshooting abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work effectively in a team environment.
• Strong attention to detail and commitment to problem resolution.

Preferred Qualifications:

• Experience supporting retail POS systems or integrated business applications.
• Knowledge of retail petroleum technologies and operations.
• Experience with fuel management systems, tank gauges, or digital signage systems.
• Familiarity with scripting or automation using:
  • PowerShell
  • Python
  • Bash
  • Windows Batch scripting
• Basic SQL or database knowledge.
• Experience working with system logs and monitoring tools.
• Understanding of software integration concepts and data flows.
• Bilingual proficiency in English and French is preferred.

Additional Skills:

• Strong analytical and problem-solving skills
• Ability to prioritize and manage multiple tasks in a production environment
• Clear written and verbal communication
• Comfortable working independently and as part of a team

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.