Point of Sale Supervisor

Parkland Corporation; Montreal (administrative region); On-site; CAD 80,000 - 110,000; Full time

Job summary

Parkland Corporation seeks a Point-of-Sale Supervisor to lead a team of POS and QA Specialists, deploying high quality retail and commercial technology solutions across multiple brands and channels. You will manage vendor relationships, oversee test labs, and coordinate with business partners to prioritize delivery timelines.

The role requires a Bachelor’s degree or 5 years in retail POS, plus experience with card processing systems, PCI standards, and fuel dispensing interfaces.

Qualifications

• Bachelor's degree in CS/Management or related field, or 5 years’ experience in retail POS service, support, development and/or project management.
• 5 years’ experience supporting retail credit and debit card processing systems and quality testing.
• 3 years’ experience with fuel dispensing systems and interfaces.
• Proficient with Microsoft Office suite and capable of creating project plans, budget plans.

Responsibilities

• Manages POS and QA Specialists including assigning tasks, setting goals, mentoring and performance.
• Oversee portfolio of POS, kitchen production systems, card lock, fleet, and related retail systems.
• Act as a liaison for business side relationships and requirements and establish priorities and timelines for solution delivery.
• Oversee vendor relationships including weekly RAIL status calls, issue/feature prioritization.
• Supervise and maintain POS test lab facilities and related equipment, keep current with changing technologies and requirements.
• Ensure that POS Specialists maintain a running log of system issues and status updates, and drive the performance of vendors on a weekly basis.
• Define processes, procedures and oversight of QA/Beta testing efforts for new or updated software and hardware solutions.
• Become a knowledgeable backup to POS/QA Specialists for all POS solutions.
• Act as liaison and escalation point for Retail support teams.
• Assist management with establishing annual budgets for capital and expenses for the team and facilities.
• Monitor industry trends and technology changes and advise management on available options and proposed changes and new solutions.
• Act as a liaison and escalation point with POS Specialists and POS technology providers related to testing, PCI and certification efforts.

Skills

POS leadership

Vendor management

Project management

Stakeholder liaison

QA/testing

Education

Bachelor's degree in CS/Management or related field

Tools

POS software tools

PCI standards knowledge

Job description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

• A place where you can take your career in the direction you want to grow and go

The Opportunity:

The Point-of-Sale Supervisor is responsible for developing and deploying high quality retail and commercial technology solutions in support of various Brand, Operational, and Regulatory initiatives. The position oversees test lab facilities and a team of Point of Sale and QA Specialists that work with petroleum and restaurant industry vendor partners to design, develop, maintain, and deliver retail, commercial, and restaurant Point of Sale (POS) solutions across all channels and brands of operation. Includes oversight of vendor partner relationships and software services agreements serving over 3,000 sites.

Responsibilities:

• Manages POS and QA Specialists including assigning tasks, setting goals, mentoring and performance.
• Oversee portfolio of POS, kitchen production systems, card lock, fleet, and related retail systems.
• Act as a liaison for business side relationships and requirements and establish priorities and timelines for solution delivery.
• Oversee vendor relationships including weekly RAIL status calls, issue/feature prioritization.
• Supervise and maintain POS test lab facilities and related equipment, keep current with changing technologies and requirements.
• Ensure that POS Specialists maintain a running log of system issues and status updates, and drive the performance of vendors on a weekly basis.
• Define processes, procedures and oversight of QA/Beta testing efforts for new or updated software and hardware solutions.
• Become a knowledgeable backup to POS/QA Specialists for all POS solutions.
• Act as liaison and escalation point for Retail support teams.
• Assist management with establishing annual budgets for capital and expenses for the team and facilities.
• Monitor industry trends and technology changes and advise management on available options and proposed changes and new solutions.
• Act as a liaison and escalation point with POS Specialists and POS technology providers related to testing, PCI and certification efforts.

Education:

• Bachelor’s degree in Computer Science, Management or related field, or 5 years’ experience in retail POS service, support, development and/or project management.

Requirements:

• Bachelor’s degree in Computer Science, Management or related field, or 5 years’ experience in retail POS service, support, development and/or project management.
• 5 years’ experience supporting retail credit and debit card processing systems and quality testing.
• 3 years’ experience with fuel dispensing systems and interfaces.
• Proficient with Microsoft Office suite and capable of creating project plans, budget plans
• Understanding of network communications, security measures, data protection and PCI standards.

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!

We Want You To Shine:

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:

We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

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