Retail Nutrition Associate

The Hospital for Sick Children; Toronto; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

HOOPP pension

Employee benefits

Job summary

The Hospital for Sick Children in Toronto is seeking a Retail Nutrition Associate to deliver excellent customer service and nutrition guidance within their training scope. You will perform standard cash register transactions, fill diet orders, assist with receiving and merchandising, and help maintain stock flow.

This temporary 0.60 FTE role offers eligible benefits and pension via HOOPP, a focus on equity and inclusion, and the chance to contribute to Healthier Children, A Better World.

Qualifications

• Minimum 1 year nutrition training in a post-secondary institute is an asset.
• Prior retail experience is preferred.
• Demonstrated customer focused, attention to detail, and ability to multi-task.
• Ability to be patient, courteous, professional and understand and exhibit patient/customer confidentiality.
• A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion.

Responsibilities

• Perform standard cash register transactions proficiently and accurately according to operational procedures.
• Fill orders for special diets and related equipment for customers in store and for shipment.
• Process ministry funded sales and paperwork as per guidelines.
• Assist in the receiving, merchandising, and rotation of product as per guidelines.
• Must be able to lift up to 25lbs.
• Maintain efficient flow of merchandise from the stock rooms to the selling area and advise manager of any out of stock and/or shortages.
• Comply with and ensure all loss prevention systems and procedures are performed according to established guidelines.
• Have a clear understanding of the operations workflow and priorities.
• Provide efficient and pleasant customer service in-store and by telephone.
• Demonstrate usage of feeding pumps and equipment assembly as required.
• Keep abreast of weekly changes and updates of products & store processes.

Skills

Cash handling

Customer service

Nutrition guidance

Merchandising

Physical ability

Education

Nutrition training (1 year)

Job description

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

The Retail Nutrition Associate will be responsible for providing excellent customer service and sound nutrition guidance within their scope of knowledge/training.

Here's What You'll Get To Do

• Perform standard cash register transactions proficiently and accurately according to operational procedures including cash, debit, credit card, and e-commerce transactions
• Fill orders for special diets and related equipment for customers in store and for shipment.
• Process ministry funded sales and paperwork as per guidelines
• Assist in the receiving, merchandising, and rotation of product as per guidelines
• Must be able to lift up to 25lbs
• Maintain efficient flow of merchandise from the stock rooms to the selling area and advise manager of any out of stock and/or shortages
• Comply with and ensure all loss prevention systems and procedures are performed according to established guidelines.
• Have a clear understanding of the operations workflow and priorities
• Provide efficient and pleasant customer service in-store and by telephone
• Demonstrate usage of feeding pumps and equipment assembly as required
• Keep abreast of weekly changes and updates of products & store processes

Here's What You'll Need

• Minimum 1 year nutrition training in a post-secondary institute is an asset.
• Prior retail experience is preferred.
• Demonstrated customer focused, attention to detail, and ability to multi-task.
• Ability to be patient, courteous, professional and understand and exhibit patient/customer confidentiality.
• A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion.

Here's What You'll Love

• This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
• This position is eligible to enroll in the Healthcare of Ontario Pension Plan (HOOPP). You can learn more about HOOPP's plan features by reviewing The HOOPP Handbook.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Employment type: Temporary contract- 0.60FTE

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.