Dietary Aide

The Hospital for Sick Children; Toronto; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Staff Health & Well-being

Equity, Diversity & Inclusion

Opportunity to make an impact

Job summary

The Hospital for Sick Children (SickKids) in Toronto is seeking a part-time casual teammate to support the Nutrition & Food Services team. You will help maintain operations across Terrace Café, Catering, Production, Patient Services, Milk Prep Room and Dish Room, with shifts 6:00am–7:30pm Mon–Fri and some weekend/holiday work.

You must have a current Food Handler Certification, at least 1 year of experience, strong customer service, and proficient English communication; basic computer skills and

Qualifications

• Must have current Food Handler Certification.
• Minimum of 1 year experience.
• High degree of customer service.
• Ability to work in a fast paced environment, both independently and in a team setting.
• Proficient oral and written communication in English.
• Ability to work out and practice simple math skills.
• A commitment to understanding and aiding in equity, diversity & inclusion
• Food service or Hospitality service-related experience an asset.
• Basic computer skills and knowledge an asset.
• Smart Serve is an asset

Responsibilities

• Portion control of food items.
• Ensure safety precautions and report unsafe conditions.
• Operate equipment and monitor temperatures and documentation.
• Deliver catering and patient meals and collect dirty dishes.
• Check temperatures/quality and take corrective action as needed.
• Take patient meal requests by phone and enter orders accurately.
• Maintain cleaning and sanitation of equipment and areas.
• Set up catering events and related setups

Skills

Food Handler Certification

Customer service

English communication

Fast-paced environment

Math skills

Equity, diversity & inclusion

Food service experience

Basic computer skills

Smart Serve

Job description

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

As a member of the Nutrition & Food Services team, you will be responsible to maintain the efficient operation of the areas of, Terrace Café, Catering, Production, Patient Services, Milk Prep Room and Dish Room.

Shifts: Hours of work range 6:00am - 7:30pm Mon - Fri. some weekend and holiday work maybe required.

Although this posting indicates an initial area of assignment and shift, the Hospital reserves the right to assign to other areas of assignment and shifts as deemed necessary.

Here’s What You’ll Get To Do

• Responsible for portion control of food items.
• Responsible for safety precautions in assigned area. Reports unsafe incidents or safety concerns to management, including defective machinery or equipment in order to safeguard staff from accidents and harm. Follows established safety precautions and procedures.
• Responsible for safe operation of equipment including documenting pot wash, dish machine, refrigerators and freezer temperatures, and appropriate follow-up as necessary.
• Delivery of catering and patient meals to assigned locations throughout the hospital, including pick-up of dirty dishes for ware washing.
• Responsible for Check and document temperatures and/or taste of items being prepared and/or served, according to pre-established guidelines and procedures, including HACCP (hazardous analysis critical control point). Initiate and complete necessary corrective action for unsatisfactory temperature/quality of food and ensure appropriate documentation, rotating stock and monitoring expiry dates of food and products. Ensure that only products with the highest integrity are used.
• Through a high degree of customer focus and typing proficiency, will take patient meal train requests by phone, ensuring proper patient identity, review of dietary restrictions/allergies, make recommendations, enter individual orders accurately into the computer software system and where necessary transfer any complex orders to the diet tech.
• Responsible for proper cleaning and sanitation of equipment, utensils and individual work areas.
• Setting up for catering events, linens, chair covers, equipment, place settings, utensils, chaffing dishes, flowers and any other customer specific requests.

Here’s What You’ll Need

• Must have current Food Handler Certification.
• Minimum of 1 year experience.
• High degree of customer service.
• Ability to work in a fast paced environment, both independently and in a team setting.
• Proficient oral and written communication in English.
• Ability to work out and practice simple math skills.
• A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion
• Food service or Hospitality service-related experience an asset.
• Basic computer skills and knowledge an asset.
• Smart Serve is an asset

Here’s What You’ll Love

• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you’ll love working at SickKids, visit our careers site.

Employment type: Part time casual- 0.00FTE

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.