Retail Merchandise Coordinator: Visual Merch & Store Ops

TJX Canada – Winners, Marshalls, HomeSense; Northwestern Ontario; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Exclusive discounts

Training & development

Associate support programs

Job summary

Winners in Thunder Bay is seeking a Retail Store Coordinator to lead customer experiences and drive operational excellence in a fast-paced store environment.

You will train Associates, uphold service policies, and collaborate across merchandising, back room operations, and front-line teams to deliver outstanding results. This role offers growth opportunities within TJX Canada stores and benefits from a strong, inclusive team culture.

Candidates should be 18+ and enjoy a dynamic retail setting.

Qualifications

• 1–2 years in retail or service with strong customer focus.
• Collaborative mindset to foster teamwork.
• Ability to manage multiple tasks in a fast-paced setting.
• Strong communication and time management skills.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Customer service

Team collaboration

Task management

Communication

Job description

Winners in Thunder Bay is seeking a Retail Store Coordinator to lead customer experiences and drive operational excellence in a fast-paced store environment.

You will train Associates, uphold service policies, and collaborate across merchandising, back room operations, and front-line teams to deliver outstanding results. This role offers growth opportunities within TJX Canada stores and benefits from a strong, inclusive team culture.

Candidates should be 18+ and enjoy a dynamic retail setting.