Retail Home & Gift Associate, Full Time

Bass Pro, LLC; Ottawa; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Discounts

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Ottawa is seeking a Retail Home & Gift Associate to join our team. You will deliver legendary customer service, help customers select outdoor gear, and support store presentation on the sales floor.

As part of the team, you’ll apply product knowledge to recommend items, promote promotions, and contribute to a welcoming, well-ordered shopping environment with a focus on the outdoors lifestyle.

Qualifications

• 1+ year experience in sales or service environment.
• High school diploma or equivalent.
• Ability to evaluate customers’ needs and make recommendations.
• Knowledge of Bass Pro Shops products is an asset.

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis.
• Promote various company programs and promotions.
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed.
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Assist in other areas of the store when business needs dictate.
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle.

Skills

Customer service

Needs assessment

Sales experience

Education

High school diploma

Job description

Retail Home & Gift Associate, Full Time### Retail Home & Gift Associate, Full TimeApply: Ottawa (Kanata), ON: Full time: Posted Today: End Date: November 27, 2026 (21 days left to apply): R271452**Summary:**Reporting to the Retail Sales Manager - Softlines - Canada, a Retail Home & Gifts Associate will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer. **Responsibilities:*** Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis* Promote various company programs and promotions* Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed* Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope* Assist in other areas of the store when business needs dictate* Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle* Assist in other areas of the store when business needs dictate **Qualifications:*** One or more years’ experience in a sales or service environment is preferred* High school diploma or equivalent is preferred* Ability to evaluate customers’ needs and make recommendations based on needs* Ability to provide superior customer service and exceed customer’s expectations* Ability to use good judgment and logic* Experience in a related field or outdoor lifestyle* Knowledge of Bass Pro Shops & Cabela’s specific products is an assetStarting Pay Rate: $17.95 - $20.25Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.Accommodations are available upon request during the assessment and selection process. ### **Benefits*** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Fun work environment* Competitive wages* Excellent benefits* Unlimited career advancement opportunities* Bass Pro Cares FundBass Pro Shops### About Us**About Bass Pro Shops** Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”