Retail General Manager

Office Depot; Ontario; On-site; CAD 68,000 - 74,000; Full time

Job summary

A leading retailer, Office Depot, is seeking a Retail General Manager to oversee all aspects of store performance, ensuring maximized sales and superior customer experiences. The ideal candidate will have a strong management background and be committed to community engagement, staff development, and operational excellence.

Benefits

401(k) plan

Competitive salary

Opportunities for growth within the organization

Qualifications

• Minimum of 2-4 years of management experience required.
• Ability to effectively lead and manage others.
• Demonstrated leadership capabilities and sound judgment.

Responsibilities

• Responsible for achieving sales and operational goals.
• Manage staff training, development, and performance.
• Drive customer relationships and ensure a customer-first environment.

Skills

Leadership

Business Acumen

Customer Service

Communication Skills

Adaptability

Education

Bachelor's degree in Business, Marketing, or Retail Management

High School diploma or equivalent

Job description

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Overview

At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location.; The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location.; Has accountability for managing sales performance and identifying sales opportunities.; Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. ;;Ensure maximum sales and profitability by focusing on key business initiatives.

Overview

At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location.; The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location.; Has accountability for managing sales performance and identifying sales opportunities.; Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. ;;Ensure maximum sales and profitability by focusing on key business initiatives.

The General Manager will own associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.

The General Manager is also responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis.; Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.

Qualifications And Requirements

• High School diploma or equivalent required; bachelor’s degree preferred in Business, Marketing, Retail Management, or another related field
• Minimum two to four years management experience or demonstration of skills and learning through an internal development program;;
• Must have good business acumen
• Must be able to effectively lead, coach and manage others in a professional environment
• Ability to positively influence at all levels and possess executive presence
• Possess excellent verbal and written communication skills.
• Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
• Demonstrated leadership capabilities, with the ability to work independently, as well as with others
• Must possess sound judgment and people management abilities
• Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
• Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
• Must possess ability to process information/merchandise through POS register system
  
  

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The salary range for this role is $68,640/ year to $74,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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