General Manager- Cambridge

Encore Auctions Inc.; London; On-site; CAD 70,000 - 100,000; Full time

Job summary

Encore Auctions Inc. is expanding its operations and is seeking a dynamic General Manager to oversee warehouse operations in Cambridge, Ontario. This role requires strong leadership skills, strategic planning, and a hands-on approach to ensure efficiency and high customer satisfaction while managing a diverse team.

Benefits

Competitive salary and performance-based incentives

Comprehensive health and dental benefits

Opportunities for career advancement

Qualifications

• 5 - 8 years experience in a management role within a warehouse or logistics environment.
• Ability to work in a fast-paced, hands-on environment.
• Proficiency with warehouse and inventory software systems is an asset.

Responsibilities

• Oversee all day-to-day warehouse and customer service operations.
• Lead and manage a team of approximately 20 staff.
• Analyze reports and KPIs to identify areas for improvement.

Skills

Leadership

Problem-solving

Decision-making

Communication

Interpersonal skills

Tools

Warehouse and inventory software

Job description

Join to apply for the General Manager- Cambridge role at Encore Auctions

Continue with Google Continue with Google

6 days ago Be among the first 25 applicants

Join to apply for the General Manager- Cambridge role at Encore Auctions

Encore Auctions gives our customers opportunities to acquire an extensive variety of thousands of products, sometimes at a fraction of the retail price! It is a great way to keep products out of the landfill, and keep money in your pocket! Bidding in an online auction is an engaging, adrenaline-fueled experience that never fails to delight when you win an item you really wanted! Whether you are a new bidder or a seasoned one, each auction is new and exciting!

As a growing leader in the online auction industry, Encore Auctions specializes in selling new, returned, undeliverable and overstocked items acquired from major online retailers. We are pleased to announce that we are expanding our business to Cambridge, Ontario so we are seeking a dynamic and results-driven General Manager to lead our operations, drive performance, and foster a positive team culture. The successful candidate will be trained in our London ON warehouse; reliable transportation will be required.

Position Overview

The General Manager will report to the Director of Operations and oversee all day-to-day warehouse and customer service operations, ensuring efficiency, warehouse productivity, safety, and high customer satisfaction. This leadership role requires strong organizational and communication skills, as well as the ability to motivate and manage a diverse team of approximately 20 staff.

Key Responsibilities

• Monitor shipping and receiving and product handling
• Oversee daily operations of the warehouse and customer service / pick-up areas
• Lead and manage two Team Leaders and approx 16-18 staff, including training, and performance management
• Ensure compliance with OHSA and company policies
• Help develop and execute strategies to improve operational efficiency and customer satisfaction
• Analyze reports and KPIs (Key Performance Indicators) to identify areas for improvement
• Collaborate with senior leadership on budgeting, planning, and forecasting
• Partnering with the HR Manager to identify hiring needs, training and developing staff
• Set clear objectives and performance metrics for the teams, ensuring alignment with larger organizational goals Foster a culture of collaboration, accountability, and continuous improvement
• Support the development and implementation of operational strategies that support the company's business objectives
• Continuously evaluate and improve operational processes to drive efficiency, reduce costs, and increase productivity
• Implement new systems or technologies to streamline operations and improve overall performance

Qualifications

• 5 - 8 years experience in a management role within a warehouse or logistics environment
• Strong demonstrated leadership, problem-solving and decision-making skills
• Experience with inventory management and customer service operations
• Knowledge of workplace health and safety best practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, hands-on environment
• Proficiency with warehouse and inventory software systems is an asset
• Ability to Pivot to the changing world of liquidations
• Proven ability to lead, motivate, and manage cross-functional teams in a metrics driven environment

Preferred Skills

• Experience with project management
• Ability to facilitate and develop team leaders into Managers
• Strong negotiation and conflict resolution skills
• High integrity, professionalism, and a proactive, solutions-oriented mindset

What We Offer

• Competitive salary and performance-based incentives
• Comprehensive health and dental benefits
• Opportunities for career advancement

Note : A Credit Check and a Criminal Records Check are required for this leadership role

How To Apply

If you're a motivated individual who has a knack for maintaining seamless operations and successfully mentoring a team please apply now!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Manufacturing

Referrals increase your chances of interviewing at Encore Auctions by 2x

Sign in to set job alerts for “General Manager” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Vice President, Investment Solutions (Southwestern Ontario)

Assistant General Manager - General Manager in Training

Assistant Vice President, Risk & Compliance Business Partner (Bilingual Fr / En)

Vice President, Business Development (Wholesaler), Dynamic Funds

Research and Development Director (Bakery / Food Manufacturing)

Senior Project Director, Transit Planning

Director, Marketing and Business Development Partnerships

Director of Product Management, Trust & Safety

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.