Retail General Manager - Trainee

Pilot Company; Mississauga; On-site; CAD 55,000 - 70,000; Full time

Job summary

Pilot Company seeks a Retail General Manager for its growing travel centers. This role involves leading teams, ensuring customer satisfaction, managing financial performance, and maintaining vendor relationships. The ideal candidate should have extensive management experience in retail and a commitment to service excellence.

Benefits

Fuel Discount

Weekly Pay

RRSP for Full Time Employees

Extended Health Care Benefits

AD&D Insurance

Life Insurance

Adoption Assistance

Tuition Reimbursement

Extensive Training Program

Qualifications

• Management experience in retail/restaurant industry required (2-3 years).
• Proficient in handling financial results and P&L.
• Ability to maintain a customer-focused culture.

Responsibilities

• Oversee high-volume retail facilities for customer satisfaction.
• Drive sales and manage team members.
• Track inventory and perform P&L analysis.

Skills

Team leadership

Customer focused

Accountability

Job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

The Retail General Manager will also be:

• Ensuring that customer expectations are met
• Conducting meetings with subordinate employees
• Maintaining effective vendor relationships

As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail General Manager include:

• Driving sales
• Managing team members
• Tracking inventory
• Providing customer service
• Performing P&L analysis

Pay Rates Starting between: $55,000 to $70,000 + Bonus Potential

Qualifications

As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

Additional requirements of the Retail General Manager include:

• Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with P&L accountability
• Ability to create and maintain a customer focused culture

Additional Information

• Fuel Discount
• Weekly Pay
• RRSP (for Full Time Employees)
• Extended Health Care Benefits (for Full Time Employees)
• AD&D Insurance (for Full Time Employees)
• Life Insurance (for Full Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program