Retail Floor Leader | Flexible Schedule & Growth Path

Skechers USA Ltd.; Vancouver; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts (Skechers)

Flexible schedules

On-the-job training

Career advancement

Additional benefits

Job summary

Skechers USA Ltd. is seeking a proactive Key Holder (Floor Leader) in Vancouver to support store operations and coach the team toward delivering outstanding customer experiences.

This entry-level leadership role focuses on daily operations, service excellence, and helping drive sales in Skechers’ premium environment. You will gain hands-on training, opportunities for advancement within a global brand, and a schedule that balances work with life.

Qualifications

• Customer service experience and ability to engage with shoppers.
• Proven leadership and team-mentoring capabilities.
• Strong communication and interpersonal skills.
• Problem-solving mindset to address in-store challenges.

Responsibilities

• Deliver exceptional customer service and fit guidance to customers.
• Oversee daily store operations as a Floor Leader, open/close procedures as required.
• Mentor and support team members in basic retail tasks and service.
• Contribute to achieving sales targets through effective selling techniques.

Skills

Customer service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Ltd. is seeking a proactive Key Holder (Floor Leader) in Vancouver to support store operations and coach the team toward delivering outstanding customer experiences.

This entry-level leadership role focuses on daily operations, service excellence, and helping drive sales in Skechers’ premium environment. You will gain hands-on training, opportunities for advancement within a global brand, and a schedule that balances work with life.