Retail Field Sales Leader & Team Coach

Kognitive Sales Solutions; Greater Sudbury; On-site; CAD 2,425,000 - 3,031,000; Full time

Benefits offered by this job

Uncapped commission

Job summary

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.

This dual-role position blends frontline leadership with active participation in direct sales and customer acquisition activities, requiring strong coaching and collaboration with store leadership.

Qualifications

• Experience in customer service or sales preferred.
• Ability to coordinate staffing and schedules.
• Strong communication and coaching skills.

Responsibilities

• Oversee field team of 6–10 Field Marketing Representatives and Assistant Market Leaders across territories.
• Support scheduling, shift coverage, attendance management, and workforce coordination.
• Conduct coaching, performance reviews, and ongoing development of the team.
• Monitor KPIs, sales performance, and customer experience standards.
• Actively participate in direct sales and promotional execution at retail locations.
• Maintain reporting, attendance tracking, and compliance records.
• Support recruitment, onboarding, and mentorship initiatives.

Skills

Leadership

Sales

Customer service

Communication

Job description

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.

This dual-role position blends frontline leadership with active participation in direct sales and customer acquisition activities, requiring strong coaching and collaboration with store leadership.