Retail Field Sales Leader & Direct Sales Coach

Kognitive Sales Solutions; Windsor; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Uncapped commission

Full-time schedule

Job summary

Kognitive Sales Solutions seeks a Market Leader to oversee retail field operations across territories and client programs. You will lead 6–10 Field Marketing Representatives and Assistant Market Leaders, coordinate scheduling, and drive sales performance while supporting staffing and training initiatives.

This dual-role position blends frontline leadership with hands-on sales and customer engagement, requiring sharp communication skills and a proactive, results-driven mindset.

Qualifications

• Retail sales or customer service experience is an asset.
• Willing to undergo criminal and credit background checks.
• Ability to coach and manage field teams.
• Strong listening and communication abilities.

Responsibilities

• Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories.
• Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity.
• Conduct coaching, performance management, accountability discussions, and ongoing team development.
• Monitor operational KPIs, sales performance, customer experience standards, and execution quality.
• Actively participate in direct sales, customer acquisition, and promotional execution within retail locations.
• Maintain operational reporting, coaching documentation, attendance tracking, and compliance records.
• Support recruitment, onboarding, training, and mentorship initiatives.
• Act as a liaison between field teams, store leadership, and management to support operational consistency.
• Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans.
• Support territory planning, workforce allocation, and promotional execution during high-volume periods.
• Build and maintain positive relationships with retail partners, store leadership, and internal management teams.

Skills

People skills

Sales experience

Communication skills

Team leadership

Background check

Job description

Kognitive Sales Solutions seeks a Market Leader to oversee retail field operations across territories and client programs. You will lead 6–10 Field Marketing Representatives and Assistant Market Leaders, coordinate scheduling, and drive sales performance while supporting staffing and training initiatives.

This dual-role position blends frontline leadership with hands-on sales and customer engagement, requiring sharp communication skills and a proactive, results-driven mindset.