Retail Field Sales Lead - Team Coaching & Growth

Kognitive Sales Solutions; Saskatoon; Presencial; CAD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, and sales results across assigned territories and client programs. This dual‑role combines frontline leadership with active participation in direct sales and customer interactions.

You will guide a field team of 6–10, manage scheduling and attendance, coach performance, monitor KPIs and customer experience, and support recruitment and onboarding.

Formación

• Experience in customer service or sales is an asset.
• Strong listening and communication skills.
• Comfortable delivering key messages.
• Able to work independently and within a team.
• Willing to undergo a criminal and credit background check.

Responsabilidades

• Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories
• Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity
• Conduct coaching, performance management, accountability discussions, and ongoing team development
• Monitor operational KPIs, sales performance, customer experience standards, and execution quality
• Actively participate in direct sales, customer acquisition, and promotional execution within retail locations
• Maintain operational reporting, coaching documentation, attendance tracking, and compliance records
• Support recruitment, onboarding, training, and mentorship initiatives
• Act as a liaison between field teams, store leadership, and management to support operational consistency
• Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans
• Support territory planning, workforce allocation, and promotional execution during high‑volume periods
• Build and maintain positive relationships with retail partners, store leadership, and internal management teams

Conocimientos

Leadership

Coaching

Customer service

Sales experience

Communication skills

Descripción del empleo

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, and sales results across assigned territories and client programs. This dual‑role combines frontline leadership with active participation in direct sales and customer interactions.

You will guide a field team of 6–10, manage scheduling and attendance, coach performance, monitor KPIs and customer experience, and support recruitment and onboarding.