Field Sales Leader: Team & Retail Ops

Kognitive Sales Solutions; Regina; Hybride; CAD 33 000 - 46 000; Plein temps

Résumé du poste

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.

This dual-role position combines frontline leadership with active participation in direct sales and customer acquisition activities, including coaching, scheduling, and promotional execution as required by business needs.

Qualifications

• Experience in customer service or sales is an asset.
• Strong communication and listening skills.
• Ability to work independently and in a team.

Responsabilités

• Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories.
• Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity. Conduct coaching, performance management, accountability discussions, and ongoing team development.
• Monitor operational KPIs, sales performance, customer experience standards, and execution quality.
• Actively participate in direct sales, customer acquisition, and promotional execution within retail locations.
• Maintain operational reporting, coaching documentation, attendance tracking, and compliance records.
• Support recruitment, onboarding, training, and mentorship initiatives.
• Act as a liaison between field teams, store leadership, and management to support operational consistency.
• Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans.
• Support territory planning, workforce allocation, and promotional execution during high-volume periods.
• Build and maintain positive relationships with retail partners, store leadership, and internal management teams.

Description du poste

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.

This dual-role position combines frontline leadership with active participation in direct sales and customer acquisition activities, including coaching, scheduling, and promotional execution as required by business needs.