Retail Department Manager - Customer Experience Lead

Loblaw; Nova Scotia; Sur place; CAD 45 000 - 55 000; Plein temps

Résumé du poste

Atlantic Superstore in Canada is seeking a Department Manager to oversee the daily operations of a store department, drive sales and profitability, and coach staff in customer service and merchandising.

You will ensure proper stocking, pricing, and display, monitor inventory, and coordinate with other departments to meet store-wide goals. The role requires strong leadership, organization, and adaptability, including nights and weekends.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Previous retail management experience, preferably in a departmental or specialty store setting.
• Strong leadership and interpersonal skills with the ability to motivate and develop associates
• Excellent organizational and time management skills
• Ability to work a flexible schedule, including nights and weekends
• Proficiency in basic computer skills, including Microsoft Office
• Knowledge of retail operations, including merchandising, inventory management, and customer service
• Ability to lift and move up to 50 pounds and stand for extended periods of time.

Responsabilités

• Oversee the day-to-day operations of a specific department within a store
• Ensure the department meets or exceeds sales and profitability goals
• Train and develop department associates in customer service, product knowledge, and merchandising
• Ensure merchandise is stocked, displayed, and priced appropriately
• Monitor inventory levels and coordinate with other departments to ensure timely replenishment
• Maintain a clean and safe department for customers and employees
• Manage departmental expenses and assist in budget preparation
• Communicate regularly with store management and other department managers to ensure store-wide goals are being met
• Be constantly on the lookout for great talent to join our team
• Lead, coach and motivate colleagues to improve productivity, engagement and retention
• Be committed to maintaining merchandising and operational standards
• Building and leading diverse teams that foster a workplace of inclusiveness and belonging

Connaissances

Leadership

People skills

Organization

Time management

MS Office

Customer service

Merchandising

Inventory mgmt

Physical strength

Formation

High school diploma or equivalent

Some college coursework preferred

Outils

Microsoft Office

Description du poste

Atlantic Superstore in Canada is seeking a Department Manager to oversee the daily operations of a store department, drive sales and profitability, and coach staff in customer service and merchandising.

You will ensure proper stocking, pricing, and display, monitor inventory, and coordinate with other departments to meet store-wide goals. The role requires strong leadership, organization, and adaptability, including nights and weekends.