Retail Customer Service Representative

LFL Group; Northwestern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Customer Service Associate in Thunder Bay, Ontario. The ideal candidate will have a strong customer-focused attitude and the ability to work in a team-oriented environment. Responsibilities include responding to customer inquiries, following up on orders, and promoting customer loyalty. With a flexible benefits package and career progression potential, this position offers a rewarding opportunity for growth in a dynamic retail setting.

Benefits

Comprehensive benefits package including Health and Dental

Competitive remuneration package

Career progression potential

Dynamic environment for leadership

Qualifications

• Team oriented with exceptional communication skills.
• Proven ability to multitask and maintain organization.
• Flexibility to work all shifts including evenings and weekends.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous manner.
• Promote customer loyalty by providing exceptional support.
• Review and follow up on order reports daily.

Skills

Customer Service

Communication

Data Entry

Basic Math

Computer Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Do you believe in putting the customer first

Do you love to solve problems and create solutions

The Brick is actively seeking to expand our service team. As a Customer Service Associate you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts including evenings and weekends as required

Why The Brick

• A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

If youd like to apply for this role please contact our recruitment team at

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Customer Service Representative • Thunder Bay, Ontario, Canada