Retail Customer Service & Merchandising Associate

Walmart Canada; Northeastern Ontario; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Sudbury, ON is seeking a Consumables Associate to help move merchandise from backroom to salesfloor, stock shelves, and assist customers with shopping needs in a safe, clean environment. You will greet customers, promote products, locate merchandise, resolve issues, maintain salesfloor presentation, and refer concerns to management when needed.

You’ll also log paperwork and help set up displays. The role starts from a minimum hourly rate of $17.75.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Cash handling

Stock replenishment

Job description

Walmart Canada in Sudbury, ON is seeking a Consumables Associate to help move merchandise from backroom to salesfloor, stock shelves, and assist customers with shopping needs in a safe, clean environment. You will greet customers, promote products, locate merchandise, resolve issues, maintain salesfloor presentation, and refer concerns to management when needed.

You’ll also log paperwork and help set up displays. The role starts from a minimum hourly rate of $17.75.