Retail Customer Advisor Lead (Footwear) - Ottawa

Canadian Tire Corporation; Ottawa; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Well-being perks

Product discounts

Job summary

Sport Chek is seeking an Advisor Lead to engage customers and support store management with shift oversight in the assigned department. You will model active selling, supervise tasks, and help ensure sales goals are met while promoting loyalty programs.

In this role you will mentor part-time team members, coordinate merchandising, pricing, restocking, and seasonal changes, and collaborate with the management team to drive the store’s success and customer satisfaction.

Qualifications

• 6+ months of retail experience.
• Ability to plan daily department and store activities.
• Experience training and mentoring employees.
• Strong communication and interpersonal skills.
• Passion for active, healthy living.

Responsibilities

• Set an example to team on active selling behaviors.
• Oversee store tasks like merchandising, pricing, restocking, seasonal changes, inventory, and signing.
• Provide mentorship and coaching to part-time team members.
• Help ensure daily store sales goals are met.
• Manage store operations in the absence of management.
• Promote company programs and loyalty initiatives.

Skills

Retail experience

Daily plan management

Mentoring experience

Communication skills

Health/fitness passion

Job description

About Us

Sport Chek is Canada’s retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals.

Job Description

As an Advisor Lead at Sport Chek, you will engage customers and employees with your positive and helpful attitude. You will support the store management team with general shift oversight in your assigned department and other areas of the store as needed.

Key Responsibilities

• Set an example to store team members on active selling behaviors and techniques
• Execute store tasks and upkeep such as visual merchandising, pricing, restocking, seasonal changeover, inventory and signing are accounted for through staff supervision.
• Provide mentorship, coaching to part time team member
• Help ensure daily store sales goals are met.
• Manage the operations of the store in the absence of management.
• Promote company programs, Triangle loyalty, and other customer acquisition activities

Required Skills and Knowledge

• 6+ months of retail experience
• Proven ability to build and manage a daily plan for the department and store
• Previous experience training and mentoring employees
• Strong communication and interpersonal skills
• Passion for active, healthy living

Experience Level

Intermediate

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $18.95 and $22.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

Hiring Organization

Sport Chek

Job Location Requirements

On-location

Find what moves you

Sport Chek is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
This posting represents an existing vacancy within our organization.