Retail Consumables Associate: Customer Service & Stocking

Walmar; Brampton; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate in Brampton, Ontario. The role focuses on customer service, stocking and processing merchandise from backroom to sales floor, and maintaining a safe, clean environment.

You will greet customers, promote products, assist with locating merchandise, handle returns per policy, and support management as needed. This position emphasizes teamwork and attention to detail in a fast-paced retail setting.

Qualifications

• Age – 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Stocking merchandise

Job description

Walmart Canada is seeking a Consumables Associate in Brampton, Ontario. The role focuses on customer service, stocking and processing merchandise from backroom to sales floor, and maintaining a safe, clean environment.

You will greet customers, promote products, assist with locating merchandise, handle returns per policy, and support management as needed. This position emphasizes teamwork and attention to detail in a fast-paced retail setting.