Customer Service & Merchandising Associate – Retail

Wal-Mart Canada Corp; Brampton; On-site; CAD 21,000 - 29,000; Full time

Job summary

The Consumables Associate role at Walmart Canada in Brampton, ON supports customers and helps move merchandise from the backroom to the sales floor. You will work as part of a team to stock, display, and process items in a safe, clean environment.

Responsibilities include greeting customers, promoting products, resolving issues, stocking and rotating goods, handling returns, and keeping shelves tidy. Minimum pay starts at $18.10 per hour.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

The Consumables Associate role at Walmart Canada in Brampton, ON supports customers and helps move merchandise from the backroom to the sales floor. You will work as part of a team to stock, display, and process items in a safe, clean environment.

Responsibilities include greeting customers, promoting products, resolving issues, stocking and rotating goods, handling returns, and keeping shelves tidy. Minimum pay starts at $18.10 per hour.