Retail Consumables Associate — Customer Service Pro

Walmart Canada; Town of Sylvan Lake; On-site; CAD 19,000 - 27,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to join our store team. You will greet customers, help them locate merchandise, promote products, and resolve issues to ensure a positive shopping experience. You will stock, rotate, and display products while maintaining a safe, clean floor and accurate paperwork.

The role supports backroom-to-salesfloor flow and customer service excellence. Ideal candidates are 16 or older and comfortable in a fast-paced retail setting.

Qualifications

• Age – 16 or older.
• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refs appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada is seeking a Consumables Associate to join our store team. You will greet customers, help them locate merchandise, promote products, and resolve issues to ensure a positive shopping experience. You will stock, rotate, and display products while maintaining a safe, clean floor and accurate paperwork.

The role supports backroom-to-salesfloor flow and customer service excellence. Ideal candidates are 16 or older and comfortable in a fast-paced retail setting.