Retail Cashier Kelowna Airport

SSP Group plc; Kelowna; On-site; CAD 19,000 - 22,000; Full time

Job summary

SSP Canada operates multiple restaurants inside Kelowna International Airport, including White Spot, Tim Hortons, Subway and retail stores. The Retail Cashier role focuses on creating a positive guest experience by accurately taking orders, handling payments, and ensuring guest satisfaction.

In this on-site position at Kelowna Airport, you will process transactions, assist guests with menu items, maintain cleanliness, and support smooth operations while upholding SSP's service standards.

Qualifications

• Minimum 6 months’ experience in retail or food service is essential.
• High school diploma preferred.
• Verbal and written English communication essential.
• Experience handling payments and basic math for cash register.
• Brand Certification as required by law.
• Ability to operate a keyboard and POS to pre-check orders and close checks.
• Ability to stand in confined spaces for long periods.

Responsibilities

• Process orders and enter them accurately into the POS.
• Receive payment and provide correct change.
• Serve drinks and food items to guests.
• Keep work area clean and organized.
• Promote menu items to guests.
• Assist with transfers of supplies and restocking.
• Other duties as assigned.

Skills

Retail experience

Cash handling

English communication

Education

High school diploma

Tools

POS system

Job description

SSP Canada operates multiple restaurants inside the Kelowna International Airport, including: White Spot, Tim Hortons, Subway and retail stores.

Our Retail Cashier positions at SSP have the very important role of creating a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill for all food and beverage items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.

Here are a few things you can expect as a Cashier at SSP Canada:

• Understand that our guest is our #1 priority.
• Process orders and enter them accurately into the POS system.
• Receive payment from the customer and process change.
• Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests.
• Transfer supplies and equipment between storage and work areas.
• Ensure that the work area is clean throughout the day.
• Clean equipment and utensils, removes trash, sweep and mop work area, dust and clean.
• Ability to remember, recite, and promote a variety of menu items.
• Ability to understand basic POS operations.
• Other duties as assigned.
  

Skills and Other Requirements:

• Minimum 6 months’ experience working in retail or food service environment is essential.
• High school diploma preferred.
• Verbal and written communication is essential. Able to read, speak, and understand the English
• language in order to communicate with guests and take orders.
• Experience in dealing with problems involving customer service.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks,
• count total bank, prepare cash drops, and total all other charges.
• Food handlers permit as required by law.
• Brand Certification as required by law.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
• Ability to stand and work in confined spaces for long periods of time
  

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.