Retail Cashier Kelowna Airport

SSP Group; Kelowna; Hybrid; CAD 17,000 - 22,000; Full time

Job summary

SSP Canada operates several restaurants inside Kelowna International Airport, seeking a friendly Cashier to provide an excellent guest experience. You will process orders, handle payments, and promote menu items while maintaining a clean, efficient work area in a fast-paced environment.

The role requires basic POS knowledge, strong communication, and at least 6 months in retail or food service. A high school diploma is preferred, with emphasis on customer service and accuracy.

Qualifications

• Minimum 6 months' experience in retail or food service.
• High school diploma preferred.
• Verbal and written communication is essential; English required.
• Experience solving customer issues in service settings.
• Basic math skills for cash handling and POS operations.
• Food handlers permit as required by law.
• Brand Certification as required by law.
• Ability to remember, recite, and promote menu items.

Responsibilities

• Process orders and enter them accurately into the POS system.
• Receive payment from customers and provide correct change.
• Serve cold, frozen, and hot drinks and a variety of food items to guests.
• Transfer supplies between storage and work areas.
• Keep the work area clean and organized throughout the day.
• Clean equipment and utensils; sweep and mop as needed.
• Explain and promote menu items to guests.
• Operate keyboard and POS to pre-check orders and close checks.
• Support team with other duties as assigned.

Skills

Customer service

Cash handling

POS operations

Communication

Food service

Teamwork

Cleanliness/ housekeeping

Education

High school diploma

Tools

POS terminal

Job description

SSP Canada operates multiple restaurants inside the Kelowna International Airport, including: White Spot, Tim Hortons, Subway and retail stores.

Our Retail Cashier positions at SSP have the very important role of creating a positive guest experience by accurately completing orders, serving customers, and reconciling customer's bill for all food and beverage items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.

Here are a few things you can expect as a Cashier at SSP Canada:

• Understand that our guest is our #1 priority.


• Process orders and enter them accurately into the POS system.


• Receive payment from the customer and process change.


• Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests.


• Transfer supplies and equipment between storage and work areas.


• Ensure that the work area is clean throughout the day.


• Clean equipment and utensils, removes trash, sweep and mop work area, dust and clean.


• Ability to remember, recite, and promote a variety of menu items.


• Ability to understand basic POS operations.


• Other duties as assigned.
  

Skills and Other Requirements:

• Minimum 6 months' experience working in retail or food service environment is essential.


• High school diploma preferred.


• Verbal and written communication is essential. Able to read, speak, and understand the English


• language in order to communicate with guests and take orders.


• Experience in dealing with problems involving customer service.


• Basic mathematical skills necessary to operate a cash register, make change, total guest checks,


• count total bank, prepare cash drops, and total all other charges.


• Food handlers permit as required by law.


• Brand Certification as required by law.


• Ability to remember, recite, and promote the variety of menu items.


• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.


• Ability to stand and work in confined spaces for long periods of time
  

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.