Retail Brand Ambassador

Placements24; Kimberley; Hybrid; CAD 7,000 - 10,000; Part time

Benefits offered by this job

Competitive hourly rate

Product discounts

Brand storytelling training

Brand events

Flexible hours

Networking opportunities

Commission potential

Job summary

Placements24 is seeking a Retail Brand Ambassador in Kimberley to promote a niche fashion retailer, engage customers with brand storytelling, and drive sales through outstanding service. You will create a positive brand experience, gather customer insights, and participate in in-store events and promotions.

The role requires strong communication, a passion for fashion, and the ability to work flexibly, including weekends.

Qualifications

• Experience in sales or customer service, preferably in fashion or lifestyle.
• Excellent communication and interpersonal skills.
• Passion for fashion with knowledge of current trends.
• Outgoing, energetic, and approachable personality.

Responsibilities

• Actively promote the brand and its products to customers.
• Engage with customers to understand needs and recommend products.
• Share brand stories and product information to create excitement.
• Drive sales through rapport and suggestive selling.
• Represent the brand at in-store events or local promotions.
• Maintain brand presentation standards and assist with merchandising.

Skills

Sales experience

Customer service

Brand promotion

Communication

Education

High school diploma

Job description

About the Role

Our client, a niche fashion retailer known for its unique collections, is searching for charismatic and engaging Retail Brand Ambassadors to represent their brand in Kimberley, Northern Cape. This role involves actively promoting the brand's image and products, engaging with customers, and driving sales through exceptional customer service and brand storytelling. The ideal candidate is outgoing, passionate about fashion, and possesses excellent communication and interpersonal skills. You will be pivotal in creating a positive brand experience and fostering customer loyalty in the local market of Kimberley. This position offers flexibility and the chance to be a key part of a growing brand's identity.

Key Responsibilities

• Actively promote the brand and its products to potential and existing customers.
• Engage with customers to understand their needs and provide personalized product recommendations.
• Share compelling brand stories and product information to create excitement and interest.
• Drive sales by building rapport with customers and encouraging purchases.
• Represent the brand at in-store events, pop-ups, or local promotional activities.
• Gather customer feedback and insights to share with the marketing and sales teams.
• Maintain a strong knowledge of the brand's products, collections, and values.
• Ensure a positive and memorable customer experience at all touchpoints.
• Assist with visual merchandising and maintaining brand presentation standards where applicable.
• Build relationships with key customers and encourage repeat business.

Requirements

• Previous experience in sales, customer service, or brand promotion, preferably in the fashion or lifestyle sector.
• Excellent communication, presentation, and interpersonal skills.
• A genuine passion for fashion and an understanding of current trends.
• Outgoing, energetic, and approachable personality.
• Ability to engage effectively with diverse customer demographics.
• Self-motivated with the ability to work independently and as part of a team.
• Reliable and punctual with a professional demeanor.
• Flexibility to work various hours, including some weekends, within Kimberley.
• Strong brand advocacy skills and the ability to embody the brand's ethos.
• High school diploma or equivalent; marketing or fashion-related qualifications are a plus.

Benefits

• Competitive hourly rate with potential for commission or performance bonuses.
• Product discounts and samples.
• Training on brand storytelling and product knowledge.
• Opportunities to participate in exciting brand events.
• Flexible working arrangements.
• Direct impact on brand perception and sales.
• Networking opportunities within the fashion industry.