Retail Associate - Part-time

Hobbiesville; Ottawa; On-site; CAD 22,000 - 30,000; Full time

Job summary

Hobbiesville in Ottawa is seeking a knowledgeable Retail Associate with a passion for trading cards. You will greet customers, evaluate and purchase cards, and help build an inviting shop atmosphere.

Stay informed on market values, manage buylist tasks, and support events like trade nights and tournaments, while delivering outstanding service.

Qualifications

• Strong knowledge of trading cards (sports, TCGs, or both).
• Familiarity with card grading standards and condition assessment.
• Basic understanding of current market pricing and trends.
• Excellent communication and customer service skills.
• Detail-oriented with good organizational habits.
• Ability to work flexible hours, including weekends.
• Previous retail or hobby shop experience is an asset.

Responsibilities

• Greet and assist customers in a friendly, professional manner
• Evaluate, price, and purchase trading cards and collections
• Stay up to date on market trends, card values, and product releases
• Buylist processing: sorting, grading (raw assessment), and inventory intake
• Maintain organized and visually appealing displays
• Handle cash and POS transactions accurately
• Support store events, trade nights, and tournaments
• Answer customer questions and provide recommendations

Skills

Trading cards knowledge

Card grading familiarity

Market pricing awareness

Customer service

Detail-oriented

Retail experience

Weekend availability

Job description

About Us:

We are a specialty trading card store focused on buying, selling, and trading collectible cards, including sports cards, Pokémon, Magic: The Gathering, and more. Our shop is built around community, expertise, and fair evaluations. We take pride in offering a welcoming environment for collectors of all levels- from casual hobbyists to serious investors.

Position Overview:

We are looking for a knowledgeable and customer-focused Retail Associate with a strong interest in trading cards. This role places a special emphasis on evaluating and purchasing cards from customers, so attention to detail and market awareness are key.

Key Responsibilities:

• Greet and assist customers in a friendly, professional manner
• Evaluate, price, and purchase trading cards and collections
• Stay up to date on market trends, card values, and product releases
• Buylist processing: sorting, grading (raw assessment), and inventory intake
• Maintain organized and visually appealing displays
• Handle cash and POS transactions accurately
• Support store events, trade nights, and tournaments
• Answer customer questions and provide recommendations

Qualifications:

• Strong knowledge of trading cards (sports, TCGs, or both)
• Familiarity with card grading standards and condition assessment
• Basic understanding of current market pricing and trends
• Excellent communication and customer service skills
• Detail-oriented with good organizational habits
• Ability to work flexible hours, including weekends
• Previous retail or hobby shop experience is an asset

Preferred Skills:

• Experience buying/selling cards or managing collections
• Knowledge of grading companies and pricing tools
• Passion for the hobby and community engagement