Retail Associate

Vail Resorts; Whistler; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Free Epic pass

Free ski lessons

Retail discounts

Wellness benefits

Professional development

Job summary

Vail Resorts in Whistler, BC, is hiring for winter 2026/27 for Retail Associates and related roles. You’ll help guests with gear, purchases, and guidance, with training provided. The position offers a competitive wage, housing options, and opportunities across multiple departments.

Starting wage is $20/hr for winter seasonal work, with full-time hours available. Enjoy substantial employee perks, including passes, discounts, and professional development while working in a world-class snowy

Qualifications

• Flex schedule including nights, holidays and weekends.
• Must be able to communicate fluently in English.

Responsibilities

• Provide excellent guest service and product knowledge.
• Outfit guests with the latest outdoor gear - we'll train you!
• Work with teammates to maintain safety standards.
• May include cashiering, rentals, or assisting other departments.
• Other duties as assigned.

Skills

English fluency

Guest service

Communication

POS systems

Tools

POS systems

Cashier software

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Job Summary:

Come to work at a world class mountain shop and enjoy the best benefits package in the industry. Join our passionate team and we’ll train you in all aspects of selling the latest outdoor gear - no experience required! As a Retail Associate, you will provide our guests with gear and services for the ultimate outdoor experience.

Job Specifications:

• Starting Wage: $20/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities:

• Provide excellent guest service and product knowledge
• Outfit guests with the latest outdoor gear - we'll train you!
• Work together with teammates to maintain safety Standards
• May include other duties such as cashiering, rentals, or assisting other departments
• Other duties as assigned

Job Requirements:

• Ability to work a flexible schedule; including nights, holidays and weekends.
• Commitment to exceptional Customer Service.
• Ability to stand and move in an active, team-oriented environment for extended periods.
• Must be able to communicate fluently in English

A Retail Associate is a flexible employee who often works across multiple departments and in various roles which could include one of the following:

• Resort Activities
• Retail Rental operations
• Food and Beverage Support
• Ticket sales or scanning
• Lift Operations
• Base Area Operations

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID515434
Reference Date:07/14/2026
Job Code Function:Retail Ops