Retail Assistant Store Manager

Mister Safety Shoes Inc.; Windsor; Hybrid; CAD 39,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

Health benefits

Three weeks paid vacation

Closed on holidays

Internal development

Job summary

Mister Safety Shoes Inc. in Windsor, Ontario is seeking a Retail Assistant Store Manager to join our management team.

You will assist the Store Manager in driving sales, delivering exceptional customer experiences, and leading the store team to meet performance goals. The role offers a competitive wage, bonus opportunities, comprehensive benefits after 90 days, and three weeks of paid vacation for full-time staff.

Qualifications

• High school diploma required; further education in hospitality, business or related field is an asset.
• Proven leadership and problem-solving skills in retail are advantageous.
• Flexibility to work retail hours and stand for extended periods.

Responsibilities

• Lead by example to ensure outstanding customer service and adherence to company standards.
• Support Store Manager in motivating the team and achieving sales goals.
• Assist with recruitment, training, and development of team members.

Education

High school diploma

Hospitality/business related education (asset)

Tools

MS Word

Excel

POS systems

scanners

Job description

Are you looking to join one of Canada's Greatest Places to Work and be a part of making it even better?

"Better Workdays Start Here" is Mister Safety Shoes' mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and 'shoemobiles'. The values of caring, respect, and exceptional service start with our team. It's a philosophy we live throughout the company, making workdays better for each other and our customers.

Currently, we are looking for a Retail Assistant Store Manager to join the management team of our Windsor team!

A Retail Assistant Store Manager at Mister Safety Shoes holds an important role in the seamless operation of our stores. You will be supporting the Retail Store Manager in driving sales and delivering exceptional customer experiences. With the combination of leadership, customer service, and organizational skills, you contribute to the store's success by ensuring effective team leadership, sales management, and operational excellence.

What we offer:

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions. *The target hiring range for this position is $39,000 to $42,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role*
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Comprehensive Benefits: Available after 90 days of employment with us, this includes access to Health Benefits and Employee Assistance Program.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are also closed on all statutory holidays - including Boxing Day! That's not all, as a full-time member of the team, you also enjoy 3 weeks of paid vacation.
• Internal Development Opportunities: We provide opportunities for professional growth and development within the organization.

Duties and Responsibilities:

• Ensure outstanding customer service through leading by example and following company service standards.
• Address customer concerns professionally and elevate them to the appropriate supervisor when needed.
• Support the Store Manager in overseeing and motivating the store team.
• Create a positive and motivating work environment, fostering teamwork and a customer-focused culture.
• Support with recruitment, training, and development of team members to enhance their skills and achieve performance goals.
• Provide continuous and constructive feedback to improve team performance.
• Support with management of inventory levels, stock replenishment, and merchandising to optimize product availability and presentation.
• Support with management of store cleanliness, safety, and compliance with health and safety regulations.
• Maintain accurate records, including sales reports, staff schedules, customer reports, and team member records.
• Ensure compliance with company policies, procedures, and standards.

Qualifications:

• High school diploma or equivalent is required. Post-secondaryeducation in hospitality,business, orother related education would be considered an asset.
• Proven experience demonstrating strong problem-solving and leadership skills in a retail environment would be an asset.
• Flexibility to work shifts within retail hours of operation.
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.

• Working knowledgeofMSWord&Excel
• Excellent communication, interpersonal, and customer service skills, ensuring positive interactions with both staff and customers.
• Ability tobuild and sustaincollaborativerelationshipswhile motivating teams to achievetheir goals.
• Demonstrated abilityto work wellunderpressure, handlemultipletasks, andperformduties with asense of urgency.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs.