Retail Assistant Manager: Lead Sales & Customer Experience

Staples; Leamington; On-site; CAD 52,000 - 64,000; Full time

Benefits offered by this job

Health benefits

RRSP/ DPSP

PTO and Personal Days

Performance bonuses

Job summary

Staples Canada in Leamington is seeking an Assistant Manager to drive customer experience and sales excellence in a fast-paced retail environment. You will lead by example, coach associates, and build partnerships with customers to grow the business.

Responsibilities include hiring, onboarding, training, and ongoing development, while maintaining health & safety, inventory, and brand standards. You’ll communicate daily with the team to ensure seamless service and results.

Qualifications

• 2-3 years of retail management experience with sales targets.
• Experience leading and coaching teams focused on customer service.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and coach the team to deliver exceptional customer experiences and sales results.
• Drive sales through partnerships with business customers and product recommendations.
• Manage onboarding, training, and performance development.
• Ensure health and safety, asset protection, and store standards.
• Maintain daily team communication and execution of sales tools.

Skills

Leadership

Customer service

Communication

Coaching

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Staples Canada in Leamington is seeking an Assistant Manager to drive customer experience and sales excellence in a fast-paced retail environment. You will lead by example, coach associates, and build partnerships with customers to grow the business.

Responsibilities include hiring, onboarding, training, and ongoing development, while maintaining health & safety, inventory, and brand standards. You’ll communicate daily with the team to ensure seamless service and results.