Restaurant Supervisor - Back of House

Woodlake Trails; Port Colborne; On-site; CAD 40,000 - 56,000; Full time

Job summary

Join a dynamic organization as a Restaurant Supervisor in Port Colborne, where you'll manage team operations and ensure food safety standards are met. Candidates should have supervisory experience in a restaurant setting, a passion for customer service, and strong leadership skills. Enjoy perks like discounts, learning modules, and a collaborative work environment.

Benefits

Team Member Perks & Benefits Program

Discounts on mobile phone service, travel, retail

Access to online learning modules via Sun University

Vacation RV site rent discounts

Qualifications

• Minimum of one year restaurant supervisory experience required.
• Demonstrated knowledge of restaurant administration and food safety.
• Must be able to lift at least 50 pounds.

Responsibilities

• Coordinate team member selection, training, and scheduling.
• Ensures food safety and cleanliness standards are observed.
• Assist with handling customer complaints professionally.

Skills

Customer Service

Organizational Skills

Communication Skills

Leadership Abilities

Basic Math Skills

Education

High School Diploma or GED

Tools

Basic Computer Proficiency

Job description

Are you a customer service professional with restaurant experience? Are you looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Restaurant Supervisor to assist with overseeing the daily operational tasks of the restaurant, including team member management, sanitation and safety.

JOB DUTIES

• Coordinate team member selection, training, scheduling and development of direct reports and ensure all team members comply with appropriate policies and procedures.
• Assist with monitoring storage, preparation, cooking, handling and serving of all food and beverage products to ensure correct recipe, portion, and specification standards; control and minimize waste.
• Ensure proper food safety and cleanliness standards are observed at all times (including food temperatures, refrigerator temperatures, food storage and display).
• Represent the restaurant, as well as the resort, to the restaurant customers in a positive manner.
• Supervise the condition, repair and appearance of all equipment; report any malfunctions to the Restaurant Manager.
• Assist with coordinating daily and weekly menu specials based on food availability.
• Perform shift opening and closing duties as assigned such as starting equipment and cleaning the grill and surrounding area, as well as other kitchen equipment.
• Assist with handling customer complaints and problems in a professional manner.
• Work as scheduled and as necessary in any position in the restaurant, and perform other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• Minimum of one year restaurant supervisory experience
• Demonstrated knowledge of restaurant administration, food preparation and food safety
• Basic math skills
• Excellent customer service, organizational and communication skills.
• Ability to lift at least 50 pounds
• Demonstrated leadership abilities
• Basic computer proficiency, including the ability to use email and internet

PERKS & BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

• Online access to view and update personal information, review paystubs, annual T4s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
• Access to hundreds of online learning modules via Sun University
• Vacation RV site rent discounts at Sun Outdoors locations nationwide

At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [emailprotected] . "Applicant Accommodation" should be included in the subject line of the email.

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Restaurant Supervisor • Port Colborne, Niagara Region, Canada