restaurant supervisor

Wendy's; Woodstock; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated supervisor to lead a dynamic team. In this role, you will be responsible for overseeing daily operations, ensuring excellent customer service, and training staff on essential duties and safety procedures. This position offers a vibrant work environment where you can make a significant impact on customer satisfaction and team performance. If you thrive in a fast-paced setting and have a passion for the food industry, this opportunity is perfect for you!

Qualifications

• Education: Secondary school graduation certificate required.
• Experience: 7 months to less than 1 year in a similar role.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Address customer complaints and ensure high-quality service.
• Plan and evaluate daily operations in a fast-paced environment.

Skills

Customer Service

Supervision

Training

Sanitation and Safety Procedures

Costing Products and Services

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

Spreadsheet software

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work Setting

• Fast food outlet or concession
• Willing to relocate
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Address customers' complaints or concerns
• Cost products and services
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Type of Service and Repair

• Electronic cash register

Computer and Technology Knowledge

• Spreadsheet

Work Conditions and Physical Capabilities

• Fast-paced environment
• Combination of sitting, standing, walking