food service supervisor

Tim Hortons; Windsor; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading coffee shop is seeking a supervisory role responsible for overseeing staff, maintaining quality standards, and ensuring efficient operations. Candidates should possess a secondary school certificate and have 1-2 years of experience in a similar setting, along with strong interpersonal skills. The job offers various support for newcomers and youths, providing a vibrant work environment.

Benefits

On-the-job training for youth

Mentorship and networking opportunities

Cultural competency training for employees

Qualifications

• 1 to 2 years of experience supervising staff.
• High school graduation required.
• Knowledge of culinary genres essential.

Responsibilities

• Supervise and train staff on job duties and safety procedures.
• Ensure food and service meet quality control standards.
• Prepare budget and cost estimates.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Work Term : Permanent
• Hours : 30 to 44 hours per week

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