Restaurant Operations & Shift Leader

FMI Group; Bay Roberts; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health and dental benefits

Advancement opportunities

WorkPerks

Bursary program

Employee discounts

Fun work atmosphere

Job summary

FMI Group is seeking a Shift Manager at its KFC location in Canada. The role focuses on delivering a top-tier guest experience while leading a fast-paced team, managing cash, inventory, and daily operations to uphold quality and safety standards.

The ideal candidate demonstrates leadership, multitasking ability, and a passion for creating a fun, safe, and high-performing restaurant environment. Flexibility to work weekends and nights is required.

Qualifications

• Experience leading a fast-paced restaurant team.
• Strong guest service and customer interaction skills.
• Ability to multitask and stay organized in a busy environment.
• Commitment to health, safety and cleanliness standards.
• Willingness to work flexible shifts, including nights and weekends.

Responsibilities

• Provide a top-notch guest experience
• Prepare our world-famous chicken at the highest quality standards
• Serve beverages, cook fresh and frozen product according to specifications
• Maintaining a safe and clean environment to ensure one hundred percent customer satisfaction
• Cash handling, reconciling cash and daily paperwork
• Managing financial controls, operations, people development, customer service and compliance
• Maintaining and ordering inventory and supplies
• Training and developing Team Members and Shift Managers to achieve operational excellence
• Addressing in-store issues and communicating plans to the team
• Ensuring all staff are following health, safety and security codes

Skills

Team leadership

Guest experience

Multitasking

Organizational skills

Customer service

Job description

FMI Group is seeking a Shift Manager at its KFC location in Canada. The role focuses on delivering a top-tier guest experience while leading a fast-paced team, managing cash, inventory, and daily operations to uphold quality and safety standards.

The ideal candidate demonstrates leadership, multitasking ability, and a passion for creating a fun, safe, and high-performing restaurant environment. Flexibility to work weekends and nights is required.