Restaurant Operations & Shift Lead

FMI Group; Gander; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health and dental benefits

Competitive compensation

WorkPerks

Bursary program

Employee discounts

Fun work atmosphere

Job summary

FMI Group, operating KFC franchises, seeks a Shift Manager to lead daily operations at our Gander location. You will ensure top-notch guest experiences, oversee food preparation to brand standards, manage cash and daily paperwork, and coach team members for exceptional service.

Join a fast-paced, fun team that emphasizes safety, cleanliness, and customer satisfaction while supporting ongoing training and development for staff.

Qualifications

• Friendly, dependable, positive attitude.
• Enjoys fast-paced team environment.
• Organized with ability to multitask.
• Flexible shifts, including weekends and nights.

Responsibilities

• Provide a top-notch guest experience.
• Prepare our world-famous chicken to high quality standards.
• Serve beverages and cook products according to specifications.
• Maintain a safe and clean environment for 100% customer satisfaction.
• Cash handling, reconciling cash and daily paperwork.
• Assist in managing operations, people development and compliance.
• Maintain and order inventory and supplies.
• Train and develop team members to achieve excellence.
• Address in-store issues and communicate plans to the team.
• Ensure staff follow health, safety and security codes.

Job description

Shift Manager

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck – they’re about being independent, having fun, and making new friends.Take a look at the position below and join our family today!

As part of our family we offer you:

Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
Competitive compensations and advancement opportunities
WorkPerks!
Bursary program
Employee Discounts
Fun work atmosphere!
Position Description

Provide a top-notch guest experience
Prepare our world-famous chicken at the highest quality standards
Serve beverages, cook fresh and frozen product according to specifications
Maintaining a safe and clean environment to ensure one hundred percent customer satisfaction
Cash handling, reconciling cash and daily paperwork
Managing financial controls, operations, people development, customer service and compliance
Maintaining and ordering inventory and supplies
Training and developing Team Members and Shift Managers to achieve operational excellence
Addressing in-store issues and communicating plans to the team
Ensuring all staff are following health, safety and security codes
Apply for this opportunity if you:

Have Friendly, Dependable qualities and have a positive attitude
Enjoy working in a fast-paced team environment
Possess organization skills with the ability to multitask
Enjoy working flexible shifts, including weekends and nights
You set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers
A natural leader, you sincerely value customers and champion teamwork. You’re all about teaching new things and motivating the team to work together.
You want to learn how to run great restaurants from the best restaurant managers in the business
You have an experience of leading a team and motivating them to achieve a common goal
KFC is a proud franchise that is part of the FMI family!
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.