Restaurant Operations Lead

A&W Masson; Gatineau; On-site; CAD 35,000 - 48,000; Full time

Job summary

A&W Masson in Gatineau is seeking a dedicated food service supervisor to manage kitchen staff and ensure high quality service. The role involves scheduling, inventory control, training, and customer issue resolution in a fast-paced restaurant environment.

Candidates should have 1 year to 2 years of related experience, knowledge of the restaurant's culinary genres, and strong communication skills. The position operates in a busy, potentially noisy setting with a 40-hour work week.

Qualifications

• Must have 1 year to less than 2 years of experience in a similar role.
• Must have knowledge of the establishment's culinary genres.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Skills

Client focus

Excellent oral communication

Flexibility

Team player

Dependability

Education

Secondary high school certificate

Job description

A&W Masson in Gatineau is seeking a dedicated food service supervisor to manage kitchen staff and ensure high quality service. The role involves scheduling, inventory control, training, and customer issue resolution in a fast-paced restaurant environment.

Candidates should have 1 year to 2 years of related experience, knowledge of the restaurant's culinary genres, and strong communication skills. The position operates in a busy, potentially noisy setting with a 40-hour work week.