Restaurant Manager | Turner Road

Cactus Club Cafe; Nanaimo; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness spending account

Cactus food dine in card

Annual education allowance

Job summary

Cactus Club Cafe Nanaimo is seeking an experienced Hospitality Manager to lead a team, mentor staff, and drive guest satisfaction across all service levels. You will set the tone for hospitality excellence and ensure every guest enjoys a memorable experience.

As part of the management team, you will participate in training programs such as Cactus University and Manager Bootcamp, fostering a culture of professionalism while prioritizing safety, quality, and staff development in a fast-paced

Qualifications

• Experienced Hospitality Manager with leadership skills to mentor and motivate employees.
• Proven ability to deliver high-quality service.
• Certified in Occupational First Aid and Safe Liquor handling.

Responsibilities

• Lead and coach the team to deliver exceptional guest experiences.
• Uphold safety and compliance standards.
• Collaborate with management on training programs and career growth.

Skills

Leadership

Mentorship

Hospitality management

Customer service

First Aid certification

Liquor certification

Job description

Our Managers treat the workplace as if it is their own business. They are accountable for decisions, our guests and our employees, while simultaneously working toward the company’s goals and vision. They foster a culture of reliability and trust within the team while leveraging valuable leadership skills to mentor, inspire and motivate our teams to reach their full potential. Our Management Team consists of a group of ‘networkers’ and entrepreneurial leaders who ambitiously approach their careers and personal long term success.

You Are

• Experienced Hospitality Manager who cultivates valuable leadership skills used to mentor, inspire and motivate employees
• A networker and entrepreneurial leader who is ambitious about their personal and professional trajectory
• Committed to professionalism and delivering the highest quality service
• A supportive leader ready to guide the team in skills development, exceptional performance and financial goals
• Reliable and motivated with a passion for food, hospitality and customer service
• Occupational First Aid certified, demonstrating your ability to prioritize safety in the workplace
• Safe Liquor certified, attesting to your compliance with alcohol service regulations and responsible serving practices

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education to help advance your career, through carefully crafted training programs such as a mentorship, Cactus University, and Manager Bootcamp
• Support your growth and well-being with a wellness spending account, a Cactus food dine in card, and an annual education allowance
• Offer a company-provided benefits package plus a vacation program that allows you plenty of time to rest and recharge
• Provide a comprehensive compensation package that takes various factors into consideration, including market rates, experience and qualifications

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.