Restaurant Manager | Broadway + Ash

Cactus Club Cafe; Vancouver; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Wellness spending account

Cactus Food Dine-in Card

Annual Education Allowance

Vacation Program

Company-provided Benefits

Competitive compensation package

Job summary

Cactus Club Cafe, a leader in Canadian hospitality, seeks an experienced Hospitality Manager to lead and mentor teams, delivering exceptional guest experiences and professional development. The role emphasizes coaching, safety compliance, and a relentless pursuit of service excellence.

You will participate in programs like Cactus University and Manager Bootcamp, while benefiting from wellness accounts, a dining card, and an education allowance, all within a competitive compensation framework.

Qualifications

• Proven leadership experience in hospitality and team mentoring.
• Strong customer service orientation and professionalism.
• Ability to guide teams toward exceptional performance and financial goals.
• Reliable, motivated, with passion for food and guest experience.
• Certified in Occupational First Aid and Safe Liquor service.

Responsibilities

• Lead hospitality excellence through training and empowerment.
• Mentor and develop team to reach target performance and service standards.
• Drive a culture of reliability and trust within the team.
• Ensure safety and regulatory compliance in all operations.
• Support growth through mentorship programs and continuous learning.

Skills

Leadership

Mentoring

People skills

Customer service

Reliability

Problem solving

Education

Occupational First Aid certification

Safe Liquor certification

Job description

Our Managers treat the workplace as if it is their own business. They are accountable for decisions, our guests and our employees, while simultaneously working toward the company’s goals and vision. They foster a culture of reliability and trust within the team while leveraging valuable leadership skills to mentor, inspire and motivate our teams to reach their full potential. Our Management Team consists of a group of ‘networkers’ and entrepreneurial leaders who ambitiously approach their careers and personal long term success.

You Are

• An experienced Hospitality Manager who cultivates valuable leadership skills used to mentor, inspire and motivate employees
• A networker and entrepreneurial leader who is ambitious about their personal and professional trajectory
• Committed to professionalism and delivering the highest quality service
• A supportive leader ready to guide the team in skills development, exceptional performance and financial goals
• Reliable and motivated with a passion for food, hospitality and customer service
• Occupational First Aid certified, demonstrating your ability to prioritize safety in the workplace
• Safe Liquor certified, attesting to your compliance with alcohol service regulations and responsible serving practices

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education to help advance your career, through carefully crafted training programs such as a mentorship, Cactus University, and Manager Bootcamp
• Support your growth and well-being with a wellness spending account, a Cactus food dine in card, and an annual education allowance
• Offer a company-provided benefits package plus a vacation program that allows you plenty of time to rest and recharge
• Provide a comprehensive compensation package that takes various factors into consideration, including market rates, experience and qualifications
• Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.

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