Restaurant Manager | Park Royal

Cactus Club Cafe; West Vancouver; On-site; CAD 70,000 - 98,000; Full time

Benefits offered by this job

Wellness spending account

Dine-in card

Education allowance

Benefits package

Vacation program

Job summary

Cactus Club Cafe in West Vancouver is seeking an experienced Hospitality Manager to lead guest services and mentor a vibrant team. You will champion service standards, manage daily operations, and align team performance with financial goals.

A networked, entrepreneurial leader who prioritizes safety and quality will thrive here, with Occupational First Aid and Safe Liquor certifications highly valued. You will collaborate across departments to deliver memorable dining experiences.

Qualifications

• Leadership experience managing hospitality teams.
• Certified Occupational First Aid is a plus.
• Certified Safe Liquor handling and service.
• Strong focus on professionalism and guest satisfaction.

Responsibilities

• Lead and mentor front-of-house staff to deliver outstanding service.
• Maintain high hospitality standards and guest satisfaction metrics.
• Collaborate with management to achieve financial and service goals.

Skills

Leadership

Mentoring

Customer service

Professionalism

Decision making

Networker

First Aid Certification

Liquor Certification

Job description

Our Managers treat the workplace as if it is their own business. They are accountable for decisions, our guests and our employees, while simultaneously working toward the company’s goals and vision. They foster a culture of reliability and trust within the team while leveraging valuable leadership skills to mentor, inspire and motivate our teams to reach their full potential. Our Management Team consists of a group of ‘networkers’ and entrepreneurial leaders who ambitiously approach their careers and personal long term success.

You Are

• An experienced Hospitality Manager who cultivates valuable leadership skills used to mentor, inspire and motivate employees
• A networker and entrepreneurial leader who is ambitious about their personal and professional trajectory
• Committed to professionalism and delivering the highest quality service
• A supportive leader ready to guide the team in skills development, exceptional performance and financial goals
• Reliable and motivated with a passion for food, hospitality and customer service
• Occupational First Aid certified, demonstrating your ability to prioritize safety in the workplace
• Safe Liquor certified, attesting to your compliance with alcohol service regulations and responsible serving practices

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education to help advance your career, through carefully crafted training programs such as a mentorship, Cactus University, and Manager Bootcamp
• Support your growth and well‑being with a wellness spending account, a Cactus food dine‑in card, and an annual education allowance
• Offer a company‑provided benefits package plus a vacation program that allows you plenty of time to rest and recharge
• Provide a comprehensive compensation package that takes various factors into consideration, including market rates, experience and qualifications

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.