Restaurant Manager: Lead Team & Elevate Guest Experience

Formstack; Winnipeg; On-site; CAD 50,000 - 75,000; Full time

Benefits offered by this job

Accommodations available upon request

Job summary

Hargrave Street Market, located in True North Square at 242 Hargrave Street, is seeking an enthusiastic, motivated, and experienced Restaurant Manager with a strong passion for hospitality and a talent for leading and developing people. In this role, you will help create memorable guest experiences, motivate and support a high-performing team, and uphold exceptional service standards and efficient day-to-day operations.

Accommodations are available upon request throughout the selection process.

Qualifications

• Previous restaurant management or supervisory experience in a full-service restaurant.
• Experience in tapas, shared-plate dining, or upscale casual dining is an asset.
• Proven ability to lead, motivate, schedule, and develop a team.
• Strong understanding of restaurant financials, budgeting, cost control, inventory, and financial reporting.
• Familiarity with POS systems, reservation platforms, and restaurant management software.
• Knowledge of food and beverage operations and established service standards.
• Current Manitoba Smart Choices certification, maintained as required.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Strong business acumen and the ability to make sound operational decisions.
• A hands-on leadership style with the ability to manage competing priorities in a fast-paced environment.
• Flexibility to work evenings, weekends, and statutory holidays as required.

Responsibilities

• Recruit, train, schedule, coach, and supervise front-of-house employees.
• Foster a positive, collaborative, and accountable team culture.
• Conduct staff meetings, performance reviews, and ongoing training.
• Build a team that consistently delivers warm, attentive, and professional service.
• Oversee daily restaurant operations and maintain high service standards.
• Ensure smooth coordination between front-of-house, culinary, and bar operations.
• Manage reservations, floor plans, staffing levels, and service coverage.
• Respond to guest feedback and resolve concerns promptly and professionally.
• Maintain a clean, inviting, and well-presented restaurant environment.
• Monitor sales, labour costs, food and beverage costs, and operating expenses.
• Review financial reports and implement strategies to achieve revenue, profitability, and budget targets.
• Manage inventory, purchasing, stock control, and responsible product usage.
• Oversee cash handling, POS procedures, reporting, and administrative records.
• Support menu promotions, beverage sales, special events, and other revenue-generating initiatives.

Skills

Team leadership

Staff training

Customer service

Budgeting

Cost control

Food safety

Communication

Staff scheduling

Education

Manitoba Smart Choices certification

Tools

POS systems

Reservation platforms

Restaurant management software

Job description

Hargrave Street Market, located in True North Square at 242 Hargrave Street, is seeking an enthusiastic, motivated, and experienced Restaurant Manager with a strong passion for hospitality and a talent for leading and developing people. In this role, you will help create memorable guest experiences, motivate and support a high-performing team, and uphold exceptional service standards and efficient day-to-day operations.

Accommodations are available upon request throughout the selection process.