Restaurant Manager

A&W Restaurants Inc; Whitehorse; On-site; CAD 72,000; Full time

Job summary

A leading fast-food franchise in Whitehorse, Yukon, is seeking a Fast-Food Restaurant Manager. This permanent, full-time role includes managing operations, recruiting and training staff, and ensuring financial and food safety compliance. Ideal candidates will have supervisory experience in the food service industry and a passion for developing others. Competitive salary of $71,011.20 per annum plus bonuses and benefits package offered.

Benefits

Medical/Dental benefits

Vehicle and cell phone allowances

Free meals

Qualifications

• Minimum of 3 years’ experience as a supervisor or in a management role in the food service industry.
• Fluent in English with strong interpersonal skills.
• Expert knowledge of food safety practices.

Responsibilities

• Manage restaurant operations focusing on speed, quality, service, and cleanliness.
• Recruit, train, and develop restaurant staff.
• Ensure restaurant profitability and compliance with financial policies.

Skills

Supervisory experience

Interpersonal skills

Leadership

Education

High school graduation or equivalent

Job description

A&W Restaurants (Turnaround Foods Ltd.) in Whitehorse, Yukon Territories, located at 2222 2nd Ave, Whitehorse, YT, Y1A 1C8, is looking for a permanent full-time Fast-Food Restaurant Manager to start immediately.

Compensation: $71,011.20 per annum, including guaranteed allowances, plus up to 15% base salary bonus paid quarterly depending on the restaurant’s results.

We offer an extensive benefits package including single or family Medical / Dental benefits (Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D and Critical Illness), optional Group RSP, vehicle and cell phone allowances, and free meals.

Start Date of Employment: As soon as possible

Hours per week: 40

Language: English

Job Type: Full-time, permanent position. Work includes various shifts (Days, Evenings and Weekends).

The McMurray Group is a franchise company with 47+ A&W restaurants across British Columbia, Saskatchewan and the Yukon Territories. We take pride in offering employees a unique job and a work environment based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Responsibilities

Operations

• Manages the restaurant to ensure a good balance of speed, quality, service, cleanliness and profit.
• Maintains A&W standards and conducts performance reports regularly; recognizes areas needing improvement and takes action where necessary.
• Schedules staff to provide an excellent customer experience while meeting the restaurant’s labour cost goals.
• Ensures equipment and facilities are in good condition and arranges for repairs as needed.

Human Resources

• Recruits and hires hourly staff to ensure the restaurant’s goals are met.
• In conjunction with the Area Manager, makes decisions regarding the hiring and promotion of supervisors and Assistant Managers.
• Trains and develops staff to ensure restaurant goals and standards are met.
• Confronts poor performance in a timely and appropriate manner.
• Develops a healthy working climate through day-to-day behavior and semi-annual climate meetings.
• Ensures compliance with provincial employment standards, WCB and Health Board regulations.
• Has knowledge of and administers all company Human Resource policies.

Financial

• Ensures restaurant profitability by managing revenues and costs to levels agreed upon in the annual profit planning process.
• Participates in the annual profit planning process.
• Ensures daily, weekly and monthly accounting is accurate and completed within the time allowed.
• Ensures compliance with all company cash management policies and resolves cash problems quickly.

Customers

• Ensures cleanliness standards and safe food handling practices are met.
• Handles customer complaints and incidents according to company policy and trains staff in service recovery.
• Builds business awareness through local store marketing and community involvement.

Requirements

• Minimum of 3 years’ experience as a supervisor or in a management role in the food service industry within the previous 5 years.
• Minimum education: high school graduation or equivalent.
• Must be fluent in English.
• Strong interpersonal skills and proven leadership / supervisory experience.
• Expertise in all restaurant positions.
• Complete knowledge of food safety practices and requirements.
• High interest in developing others.
• Ability to manage accounting and administrative aspects of the operation.
• Ability to stand and walk for extended periods; ability to do some heavy lifting.
• Valid driver’s license and vehicle required.

Posted: June 27, 2024